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leadership in healthcare essential
Questions and Answers of
Leadership In Healthcare Essential
What lessons from this chapter and from Crucial Confrontations can be applied to your conflict management efforts?
What kind of conflict is present in this situation?
What are the short- and long-term effects of this conflict on the two nurse leaders involved, their chief executives, and the education of the CNSs?
What should Jack's next step be?
What organizational structure issues exist that gave rise to this conflict? How may they be resolved?
The vignette illustrates an age-old story of strife between line and staff. What are some ways that these stresses can be avoided?
As a team member, what values do I espouse that may support or impede my team's function?
Composition. Are criteria followed in assembling the team? Who establishes and evaluates the criteria? How many members does the team have, and does this size benefit or disadvantage the team? Are
New-member integration. How are new members integrated into the group? Do they go through a formal or informal orientation? When do the integration activities take place—before or after the member
Personality and style differences. Is a structured tool—Myers-Briggs Type Indicator, Keirsey Temperament Sorter, or Hogan Personality Inventory—used to develop an understanding of different
Purpose, goals, and roles. Who sets the purpose, goals, and roles for the team?Are all members involved in this process, and are these elements discussed by the team? Do all members have an
Protocols. Are there rules and standards for decision making, interactions, behaviors, and other components of team function? Who established them, and are they well known to and practiced by the
Conflict management. What methods does the team employ to manage conflict?Is the team aware of the areas in which conflict may be introduced (e.g., decision making, discussions, power
What is the composition of my team? Does the membership evenly represent the major areas in the organization?
How are our team meetings conducted? Do we abide by certain rules of conduct during the meeting?
What is our decision-making process? Are my team members involved in discussions?
Has my team established team protocols? Do we follow these protocols?
Have I ever formally, using assessment tools, evaluated my leadership successes and failures?
How well do I live by my values? Do I expect those around me to live by their values?
What is my legacy?
Do I view myself as a leader? If so, is my goal to bring about needed change or, in the words of one CEO, “to build palaces and monuments to my legacy”?
Do I view leadership as an act, a process, or a skill?
Do I, and other leaders I know, think that a leadership imperative exists today?
Have I observed any significant shifts and trends in the field and popular culture that affect leadership in my organization?
Does it seem more difficult to lead and manage change today?
What does the illustration of the Canyon mean to you as a leader?
Read and reflect on the following article. Outline the primary areas of concern for healthcare leaders, and suggest steps that could reduce the problems created by generation gaps.
Use the survey question from the chapter and conduct your own survey. How do the results compare to those discussed in this chapter?
How inclusive are the members of the leadership team in my organization?
We analyzehere the model of the driving mechanism of the mechanism shown in Fig. 4.13, forψp(t) given asFigure 4.13and displayed in Fig. 5.27, while f (t) is given, in turn, asFigure 5.27(a) Compute
Here, we consider the iconic model of Fig. 5.26 that represents an aircraft engine undergoing tests on an elastic foundation. Find the amplitudes of the oscillations exhibited by each end of the pad
When the press of Fig. 5.24 is loaded, the press-load system can be represented by the iconic model of Fig. 5.25. Find the time response of the system, still under the assumption that ω = 10√k/m.
A more elaborate, if undamped, model of the press described in Exercise 2.29 is shown in Fig. 5.24. For the case in which ω = 10√k/m, find the amplitude of the oscillations undergone by the mass
A robotic joint is modeled as a mechanical system with rotors of moments of inertia J and 2J, connected by a viscoelastic coupling (a parallel array of a torsional spring and a torsional dashpot)
Two 2 × 2 matrices with real entries are given below:(a) State the conditions on the entries of M under which it can represent the massmatrix of a two-degree-of-freedom mechanical system.(b) State
Here, we consider the iconic model shown in Fig. 5.10, but disregarding the ball. This model represents now an aircraft engine undergoing tests on an elastic foundation. Find the time response of the
Find the natural frequencies and the natural modes of the overhead crane of Fig. 1.19 for “small-amplitude” oscillations about a stable equilibrium state, in the absence of damping. As well,
The iconic model of Fig. 4.10 represents a locomotive of mass m2 pulling a carof mass m1. Consider that the coupling between locomotive and car is viscoelastic,with an equivalent natural frequency of
Let us assume that the parameters of the system of Fig. 4.16 have numericalvalues yielding the numerical mass and stiffness matricesFor the foregoing matrices, find the time response of the system
A more realistic model of the belt-pulley transmission of Fig. 5.8 should include a dashpot of damping coefficient c in parallel with each of the springs shown in that figure. For the damped model,
If we assume that the tires of the subway car of Fig. 4.9 are rigid, the systemreduces to one with two dof. Derive expressions for the associated 2 × 2 mass andstiffness matrices, and find the
With referenceto the system of Fig. 4.15, a horizontal force f (t) = F0 cos ωf t is applied to theframe, that causes the system to oscillate with a “small-amplitude” motion. Obtainan expression
We refer to thesystem of Fig. 4.12, representing the two-dof iconic model of a terrestrial vehicle,under the conditions described in Exercise 4.7. If we assume that the bump does notaffect the
St. Nicholas Health System is an integrated health delivery organization comprising St. Nicholas Medical Center, Suburban Western Health Center, Suburban East Health Center, St. Nicholas Employed
Some leadership experts argue that members of the senior management team independently work on their own issues and come together only occasionally to coordinate organizational activities and set
New CEO Doug Wright has a problem. His leadership team displays dysfunctional behaviors. Infighting is rampant, and cooperation and sharing of information are nonexistent. At meetings, most team
Ralph O’Riley is a dynamic CEO of a large for-profit system. He is well known in the community. He is a brilliant businessman, and he is highly rewarded for it, enjoying various perks such as a
Review the following article: Ahern, S., and E. Loh. 2021. “Leadership During the COVID19 Pandemic: Building and Sustaining Trust in Times of Uncertainty.” BMJ Leader 5: 266–69.
Professor William Bligh, a retired ship captain, writes the following on the board: • Power and influence • Bigger is better • Anger • Emotional intelligence • Bargaining •
Jessica, Brianna, Ruth, and Zachary are assistant vice presidents in a large teaching hospital. Every month, they gather with their mentor, Dr. Lon Right, to talk about the challenges they face on
Read the vignette in the beginning of the chapter and answer the following questions: 1. What kind of conflict is present in this situation? 2. What are the short- and long-term effects of this
According to an excellent article by Reader and colleagues (2009), there is a growing literature on the relationship between teamwork and patient outcomes in intensive care, providing new insights
Consider the vignette at the beginning of this chapter. 1. During the exit interview, Dr. Jacinta Mazza was upset that she was asked to be the “whisperer of all things diversity.” What did she
Diverse employees bear yet another burden: They live in fear of their mistakes being magnified as an example of why they do not belong or were hired to meet a quota and are wholly unqualified. They
1. What stereotypes do you hold? How have you become aware of these stereotypes? 2. Take the implicit bias assessments at https://implicit.harvard.edu/implicit/.
Complete the LinkedIn Learning course Skills for Inclusive Conversations at
Review one of the following articles. What are the key takeaways from the article you reviewed? Geerts, J. M., D. Kinnair, P. Taheri P, A. Abraham, J. Ahn, R. Atun, L. Barberia, N. J. Best, R.
Cynthia Sanchez is the CEO of a large suburban community hospital. Her senior leadership team is made up of 17 people, 5 of whom report directly to Cynthia; the rest report to the chief operations
Lakshmi Patel is the new CEO at a medical center. The agenda for her first meeting with the senior management team includes the following questions: • What has been the primary purpose of the
Read and reflect on the following article concerning leadership following the COVID-19 pandemic. Suggest specific steps that leaders could take to reduce the problems created by COVID-19.Geerts J.
Examine the following material and summarize how its conclusions apply to leadership effectiveness. Francoeur, K. A. 2008. “The Relationship Between the FiveFactor Model of Personality and
Read “What We Know About Leadership” by Hogan and Kaiser (2005). What is your impression of Hogan and Kaiser’s (p.171) “troubadour tradition” literature? To what extent does this article
Select any popular mainstream leadership book. What is included in your book of choice that suggests there is some research-based evidence that the contentions being made by the author are correct?
Three health system vice presidents (VPs) are discussing leadership over lunch. The first VP says, “Leadership is completely about relationships. It’s about how you work with people and how you
Find a list of values on the Internet. List the positive leadership actions that typically would emanate from these values.
Review the following article on values-based leadership and discuss the portion of the article that states, “The study identifies literature that supports that when these VBL behaviors are found in
Which group has the greater ability to change an organization—senior leaders or middle managers?Viewpoint: Senior leaders have far more impact and ability to change an organization for several
The layers of hierarchy between a senior leader and a middle manager continue to peel off in many industries, including healthcare. Using information gleaned from the Internet, contrast the role and
Roberto Santiago has been CEO of St. James for the past three years, hired for his strategic visioning acumen. He spends his time in meetings with board members, community leaders, and physicians.
Review one of the following academic articles and describe its findings on the role of respect in leadership. Clarke, N. 2011. “An Integrated Conceptual Model of Respect in Leadership.”
Courtney Sample is the new hard-charging, tough-as-nails CEO of a system hospital. She is well known for delivering great results, but sometimes at the expense of many. Previously, she executed a
Jennifer Park, the chief financial officer of a hospital, is preparing for the year-end financial audit. She knows that several items in the books will draw the attention of the auditors. She meets
After checking references, Jerrod D’Amato, the human resources manager at a hospital, finds out that Cheryl Johnson, the number one candidate for a critical care nursing position, was fired for
Tiana White has just finished a meeting with Tina Garr, her vice president, when she runs into Mary Briones, a peer departmental manager, in the hallway. Mary. You’re frowning. What’s
Rosemary Brezinski, a veteran chief nursing officer, is the new president of a rapidly growing system hospital. Most of her impressive career has been spent in large tertiary organizations known for
Two students in an executive seminar, Rachel Goh and Santiago Perez, explore the basis of servant leadership in class. Rachel. I don’t buy it. The idea that servant leaders are more committed to
Kristen Photakis, CEO of a rural hospital, is talking with her friend Jason Weiss, a longtime healthcare consultant, about ways to better engage senior and departmental managers. Kristen. It’s
The Institute for Healthcare Improvement (IHI; see www. ihi.org) has had a profound impact on change and quality improvement in healthcare. Among IHI’s many innovations is rapid-cycle testing, an
Choflet, Packard, and Stashower (2021) provide an excellent guide to managing organizational change in the following article. In it, they state, “The COVID-19 crisis has created unprecedented
Children’s Hospital has a reputation for having the lowest turnover rate among the six hospitals located in the area, despite the fact that its average wages are approximately 10 percent lower than
Several online articles discuss employee engagement. Choose two of them and develop a presentation that answers the following questions: 1. What are the primary causes of high employee
Physician engagement has become a widely discussed topic. Conduct an online search for information about physician engagement, and determine the applicability of the concept of commitment to
Mike Sebastian has been the director of facilities for more than 30 years. Up until the past three years, the facilities department had low turnover. Today, however, the turnover rate is 30 percent,
As mentioned earlier, emotional intelligence may be managed through learning and improving both personal and social competencies. Personal competency includes selfawareness, self-control, and
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