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business
management in the hospitality industry

Questions and Answers of Management In The Hospitality Industry

2. Which method is best to use to estimate an optimal project path?
3. How should risk be identified during a project, and what are the most important risks you could envision?
4. How is change management a useful skill for quality analysts?
1. What are the primary goals of process redesign?
2. What are the best ways to judge the improvements made in a future state?
3. How can a prototype help improve process improvement?
1. What is the real difference between data and big data?
2. Describe as many types of decisions that you can envision a healthcare system making that might require a decision model?
3. What steps in predictive modeling involve fine-tuning your assumptions?
4. How can strategic partnerships between organizations be used for quality improvement?
5. What are the barriers to building interorganizational collaboration?
1. What is the difference in analytical techniques that can be used for structured versus unstructured data?
2. What are the reasons why healthcare has not embraced greater use of analytics until recently?
3. What role does an MPI have in other databases and systems in an organization?
1. What is PHM, and how is it different from traditional healthcare?
2. How does an ACO change the way FFS care is delivered?
3. What are the incentives for a hospital or health system to pursue population health improvements?
4. How does PHM support the definition of quality from a value perspective?
5. Should PHM focus on populations with the greatest disparities and health inequity, or areas where the greatest financial opportunities are present? Why?
1. What opportunities will data sharing between organizations provide health systems?
2. How can patient-generated data (e.g., from a wearable device) help to improve care delivery?
3. How should performance improvement analysts better integrate HIEs and interorganizational partnerships in their project portfolio?
4. What is population health analytics’ greatest potential?
describe the issues concerning energy consumption in a hospitality operation and define the term carbon footprint
differentiate between renewable and non-renewable energy sources
describe solar, wind, geothermal, wave, hydro and biomass energy
explain carbon offsetting and carbon neutrality
describe the process involved in an energy management programme
describe examples of energy-efficient technology
1 GROUP DISCUSSION, GROUP PROJECT OR WRITTEN ASSIGNMENT Private electricity demand versus hotel electricity demand e Based on your typical day, estimate when electricity demand is greatest, and when
2 GROUP DISCUSSION Renewable energy versus fossil fuel¢ Do you think renewable energy resources could replace all use of fossil fuels by 2020?e Explain your answer.
3 GROUP PROJECT Carbon offsetting e When you drive or fly, you can offset your greenhouse gas emissions by purchasing‘carbon offsets’ also known as green offsets, greentags or renewable energy
4 GROUP PROJECT OR WRITTEN ASSIGNMENT Hospitality emissions and carbon offsetting The tourism industry at large (which include transport, accommodation and gastronomy as examples) is estimated to be
5 WRITTEN (AND RESEARCH) ASSIGNMENT The use of energy in hotels greatly impacts upon the environment but is invisible to hotel guests, who have a seemingly unlimited supply of energy available, e.g.
explain the impacts of waste on the environment
describe the various forms of waste
explain how waste can be reduced
explain how product design can reduce waste
explain a strategic approach to reusing waste
give examples of ways to recycle waste
1 GROUP DISCUSSION, GROUP PROJECT OR WRITTEN ASSIGNMENT Simple waste management checklist e Create an activity checklist which could be used at a hotel based on the waste management hierarchy.Minimum
GROUP DISCUSSION OR GROUP PROJECT Mitigating waste impact e In hospitality facilities, solid wastes are significantly generated in the construction phase. When operating the hotel, food waste and
GROUP DISCUSSION OR WRITTEN ASSIGNMENT Zero waste e What is the concept of zero waste?e Can this be implemented in some ways into the hospitality industry?e Why or why not?
GROUP RESEARCH AND DISCUSSION A question of waste e Provide answers and critically discuss the following questions:— Why is waste a problem for the environment?— Discuss the concept of design for
explain the impacts buildings and hotels have on the environment
describe the waste created and the resources used in the construction of a hospitality operation
describe the principles of sustainable architectural design
explain the priorities of sustainable design
explain the theory of embodied energy
describe sustainable certification and rating systems for buildings
GROUP PROJECT Checklists Develop checklists for environmentally sound:e siting¢ building design and orientation e renewable energy use¢ construction and selection of building materials.Consider
GROUP PROJECT OR WRITTEN ASSIGNMENT Implementing green technology‘Technology will save the planet’ or will it?What is meant by ‘green innovation in technology’ and what are the consequences
WRITTEN ASSIGNMENT e Are there trials and demonstration projects for environment-friendly building design in your country or region? (These need not be tourism or hospitality businesses.) Arrange a
GROUP PROJECT OR WRITTEN ASSIGNMENT e Develop an interior decorating and furnishing checklist for:— a 500-room city hotel— a 25-room rural guest house e Use materials produced within your
GROUP RESEARCH AND DISCUSSION A question of eco-design Provide answers and critically discuss the following questions:e What are the environmental impacts especially of hotels on the environment?e
describe the challenges with conventional agriculture
discuss genetically modified food
define the Western diet
describe the agricultural inputs to support the Western diet
discuss issues of animal welfare
1 GROUP DISCUSSION, GROUP PROJECT OR WRITTEN ASSIGNMENT Outline the major agricultural challenges facing the world today¢ How are the challenges surrounding agriculture impacting upon your country
GROUP DISCUSSION OR GROUP PROJECT Conventional versus organic e What are the major advantages and disadvantages of conventional agriculture?e What are the major advantages and disadvantages of
GROUP PROJECT Genetically modified food e Research all food that has been genetically modified and sold in your local supermarket. Present the findings to the class.e Discuss whether special
GROUP PROJECT OR WRITTEN ASSIGNMENT Animal welfare Choose and answer one of the following questions:¢ Many vegetarians believe that factory farming is a cruel and unnecessary practice and that a
Explain the link between food and beverage operations and agriculture
explain issues related to conventional agriculture
describe the various forms of sustainable agriculture
explain issues and limitations of organic agriculture
understand the concept behind ‘food miles’ and its implication for sustainable hospitality operations
develop a differentiated approach to the concept of ‘regional food systems’ and its useful applications
1 GROUP DISCUSSION, GROUP PROJECT OR WRITTEN ASSIGNMENT Calculating the miles¢ Take a typical meal (e.g. a holiday meal or a daily meal at the Cafeteria), identify the ingredients, the sourcing of
2 GROUP DISCUSSION OR GROUP PROJECT Agricultural challenges and hospitality¢ A crisis in global agriculture is emerging. How should the hospitality industry prepare for these challenges which will
3 GROUP ACTIVITY Visit supermarkets, organic markets and local farmers’ markets e Visit a local supermarket and make a list of key fresh ingredients (produce, fruits) including the purchasing
4 GROUP RESEARCH AND DISCUSSION A question of food Provide answers and critically discuss the following questions:¢ What are the different types of agriculture and how do they differ with respect to
GROUP RESEARCH, PRESENTATION AND DISCUSSIONBridging the gap between research and industryResults of hospitality-based research often do not make it to the hospitality firms’boardrooms. However, a
4 GROUP DISCUSSION OR WRITTEN ASSIGNMENT Select an article related to a hotel property that discusses investment in green technology or efficiency upgrades.Critically review the article and then
3 WRITTEN ASSIGNMENT e Critically discuss the following statements. Your answer should be about 1500 words long.— The hotel industry needs a global scoring system in order to report to stakeholders
2 SMALL GROUP PROJECT AND DISCUSSION Financing green opportunities for a small business Students build small groups of 3-5 individuals. Each group will develop a restaurant or hotel concept. The
SMALL GROUP REVIEW QUESTIONS AND DISCUSSION Paying for environmental and sustainability accounting In small groups, students should find answers to the following questions and be ready to discuss
discuss the importance of eco-innovation
introduce cutting-edge online environmental self-auditing tools
discuss auditing and environmental auditing
establish and discuss a sustainability performance framework
review the basic calculation of return on investment (ROI) of environmental measures
define and analyse the concept of sustainability performance indicators (SPI)
identify and discuss environmental performance indicators (EPI)
identify ways of measuring and accounting for externalities
understand the meaning of externalities
review the concept of green accounting
review the concepts of green financing and green investment schemes available to hoteliers
understand the barriers and motivators pertaining to implementation of sustainability strategies
4 GROUP DISCUSSION OR WRITTEN ASSIGNMENT e Select an article related to a hotel property that discusses their commitment to sustainability and their recent acquisition of an eco-label.¢ Critically
3 WRITTEN ASSIGNMENT¢ Critically discuss the following statements. Your answer should be about 1,500 words long.— Hotels and restaurants should carry environmental labels with data on carbon
SMALL GROUP PROJECT AND DISCUSSION Working with certified suppliers Sustainability in hospitality requires a holistic approach to management, looking upwards into the supply chain and downwards into
SMALL GROUP PROJECT AND DISCUSSION Eco-labels in hospitality industry: the best option?Sustainable development calls for a wide range of incentives and sound legislation.Voluntary self-regulation
introduce the Global Reporting Initiative and AccountAbility Standards
discuss how hotels communicate performance
introduce the Green Key and Green Globe standards
understand the major benefits associated with eco-labelling
discuss trends in eco-labelling

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