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managing organizational behaviour in canada

Questions and Answers of Managing Organizational Behaviour In Canada

Describe the external forces for change that seem to be affecting Cisco Systems.
Describe the internal forces for change that seem to be affecting Cisco Systems.
Grieg’s Supermarket is a small western Canada chain of supermarkets that has been in operation for 50 years. The store in the case employs about 150 people, 40% of whom are part-time. The current
What are some typical individual reactions to organizational change and why do they occur? What strategies can leaders use to address these reactions?
You are leading a management development seminar, and the supervisor of one of the participants asks how his employee is performing in the seminar. Should you reveal this information?
Is Liz resisting change, and, if she is, why would she?
Explain the development of Cisco Systems from the perspectives of first and second order change and targets of change.
Grieg’s Supermarket is a small western Canada chain of supermarkets that has been in operation for 50 years. The store in the case employs about 150 people, 40% of whom are part-time. The current
Suppose you are a consultant, and an organization asks you to deliver a team-building intervention. You know a little about team building, but not a lot. You do know that a competitor will probably
What is Liz’s responsibility to Tom?
Grieg’s Supermarket is a small western Canada chain of supermarkets that has been in operation for 50 years. The store in the case employs about 150 people, 40% of whom are part-time. The current
Explain each of Kotter’s eight steps for successful change.
Suppose you are a consultant, and a company asks you to assist in rewriting its policies and procedures manual to help eliminate the company’s excessive absenteeism. From your limited knowledge
What is organization development and what are its distinguishing characteristics?
How does appreciative inquiry (AI) differ from more traditional OD interventions and what are its strength and weaknesses?
What are Kate’s options here?
Think about the relevant elements in the external task environment of your college or university—for example, prospective employers, students, high schools, competitive educational institutions,
Cerjugo SA is a manufacturer and distributor of beer in Latin America that has recently expanded its product lines into juice. At the time of expansion into juice a new $550 million production
Describe the main concepts involved in understanding the nature of an organization’s hierarchy.
Should legal limits be set to prevent large companies from engaging in very competitive behaviour to drive small companies out of business?
In light of your answer to the above, should your institution have a more organic or more mechanistic organization structure? Explain.
Cerjugo SA is a manufacturer and distributor of beer in Latin America that has recently expanded its product lines into juice. At the time of expansion into juice a new $550 million production
Compare and contrast functional and divisional departmental grouping and give an example of each type of organizational chart.
Suppose an employee complains about organizational design problems and suggests a solution. The organization is redesigned accordingly, but that employee’s department is eliminated. Is it ethical
Evaluate Kate’s decision using the guidelines for ethical decision making.
Is your college/university’s strategy one of market differentiation, innovation, or cost control? In light of your answer, should the organization structure be more mechanistic or more organic?
Compare and contrast organic and mechanistic organizational structures.
Cerjugo SA is a manufacturer and distributor of beer in Latin America that has recently expanded its product lines into juice. At the time of expansion into juice a new $550 million production
Explain the importance of environmental uncertainty in determining what structure would be best for an organization.
Cerjugo SA is a manufacturer and distributor of beer in Latin America that has recently expanded its product lines into juice. At the time of expansion into juice a new $550 million production
Describe the organization you work for or your college or university in terms of whether it is a very formal organization or an informal organization? Is it a tall organization? Is it grouped by
Is Jennifer right about the need to evaluate the employees formally? Why or why not? If you think she’s right, how do you explain away Pierre’s arguments?
What are the purposes of creating a job description and developing performance measures?
Suppose a team of behavioural scientists was asked to enhance the motivation of military personnel to kill their enemy. Is this request ethical? Is it socially desirable? Should the team accept the
Does Donna have a greater responsibility to her direct reports or to that one level down?
Assuming that the 360-degree feedback is used for development purposes which is the most common use of this type of feedback process, Donna should meet with Julie to review and gain her perspective
On the basis of what you know about the job of a Web designer and salesperson, would it be better to use trait, behavioral, or outcome measures for each job?
a) Quantity - the organization is seen as an attractive place to work. The workers are allowed the opportunity to interact and will probably form a group. Since several are returning, they are likely
Assume you are an experienced technical employee with a better understanding of your work than your manager has. Further assume that your supervisor sets such high-performance standards for an
What type of reward system (fixed or variable) would you recommend for each job and why?
Suppose your company announced that it would pay bonuses to employees who met a certain performance standard. The company did not realize, however, that many employees would be able to reach the
What are the advantages and disadvantages of 360-degree feedback?
If you were designing a performance appraisal system for the classroom performance of a university instructor, which of the three absolute measurement methods would you use and why? Give an example.
As is typical in management development or 360o feedback processes, the manager in this case has solicited feedback regarding his managerial style and, now, he faces the challenge of interpreting the
This company’s sales force has been split into two separate locations. One location has no direct manager and has developed strong team cohesion and works productively. Once a new manager, Tony,
Using the guidelines for ethical decision making, make Tom’s decision.
Some people have argued that the biggest deficiency of business school graduates is that they have no sense of ethics. What do you think?
What are the benefits of studying organizational behaviour and how does OB differ from the discipline of management?
Consider Brian’s decision in light of the guidelines for ethical decision making in chapter two.
The competing values framework outlines two sets of competing demands that managers typically face. Explain what these are and discuss whether balancing these competing values are likely to become
Explain all the elements of the GHOST model of the internal organization.
In what ways have increasing change, globalization, and competition made the study of OB more important than ever before?
What is meant by knowledge management and how does effective knowledge management relate to the model of the internal organization?
Describe what a positive environment looks like. What are the outcomes associated with a positive workplace?
Is it ethical for an organization to influence an individual’s ethical behaviour? In other words, is ethics a personal issue that organizations should stay away from? Is it an invasion of privacy
What is Sara’s obligation to the client? Does this obligation affect her decision?
Define what an attitude is and list the factors that influence the relationship between attitudes and behaviour. Why do some individuals seem to exhibit behaviour that is inconsistent with their
Suppose a co-worker is engaging in behaviour that you find personally unethical, but the behaviour is not prohibited by the company’s ethical standards. How would you handle the issue?
Discuss the value systems of each of these individuals. How would you describe their work attitudes?
Discuss three work-related attitudes that are commonly used to describe an employee’s level of positive feeling towards an organization. How can managers encourage organizational citizenship?
Using the guidelines for ethical decision making from Exhibit 2.6, provide a rationale for your decision.
Define values and discuss the factors that can influence values.
What are the nine main dimensions used to describe cross-cultural differences?
What are the individual and organization influences which impact ethical behaviour?
Explain why the open systems framework for explaining how organizations function is compared to viewing an organization as a living system.
Is it ethical to use behavioural science knowledge to influence people toward achieving one’s own objectives? Could this be considered to be an example of manipulation or exploitation if this
Does Brian have an obligation to lead the company to globalization?
A student association (SA) has a long history of growth at its university. Last year some executives were charged with theft and were fired. Recently students expressed dissatisfaction with the
Define OB and explain its disciplinary roots.
Debate the following quote from the text: “Companies need to show that they’re not just greedy institutions.”
What is Brian’s responsibility to himself and his family?
A student association (SA) has a long history of growth at its university. Last year some executives were charged with theft and were fired. Recently students expressed dissatisfaction with the
A student association (SA) has a long history of growth at its university. Last year some executives were charged with theft and were fired. Recently students expressed dissatisfaction with the

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