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megaproject management
Questions and Answers of
MegaProject Management
What does a philosophy of continuous improvement mean?
How can senior management help in building a high-performing project team?
How can the proper application of conventional project management tools and techniques help in building high-performing teams?
Two team leaders have identical projects in the same organizational environment. One team perceives the project as highly interesting and important with a lot of opportunities for career advancement,
As a project team leader, how can you integrate senior management into your team?
As a team leader, how can you build team commitment to the project objectives?
Why is team commitment and ownership important to team performance?
How does the team leadership style change over a typical project life cycle?
Is it more challenging to lead project teams today than 25 years ago? Why, or why not?
What means and methods, other than money, would you consider to motivate your team toward high project performance?
Identify a work group that you know. Define the metrics for measuring team performance.
How do you develop a well-performing project team further?
How do you unify a newly formed team and move it toward the “performing”stage fast?
How do you identify the “best” team members for a newly formed project?18.11 USER CHECKLIST
How do you develop team leadership skills?
What are the characteristics of a self-directed, self-managed team? As a project manager, how can you promote such team behavior?
Do you accept the three propositions related to project success given in this chapter? Explain.
Discuss the importance of a project manager’s understanding of the drivers of and barriers to team performance.
List and discuss some of the task- and people-related qualities of successful project teams. How can you measure these qualities? How can you influence these qualities?
What are some of the organizational variables that influence project team characteristics? How can you as project leader influence these variables?
Identify specific project situations in which team building is critical. Why?
What are some of the characteristics of a fully integrated team? Develop a list of performance measures or criteria for a specific team you know and evaluate this team against your benchmark list.
Write a charter for the manager in charge of new car development at Chrysler.Give a definition of a charter. Why is team building such an important and challenging toll for today’s managers?
Identify and profile the type of leadership style that is needed for effectively managing a new product team at Chrysler.
Using the lead-in case scenario for this chapter, identify Chrysler’s organizational challenges and issues that require effective project teamwork for resolution.
Sustaining high individual efforts and commitment to established objectives
Providing or influencing equitable and fair rewards to individual team members
Providing an organizational framework for unifying the team
Maintaining project direction and control without stifling innovation and creativity
Leading multifunctional task groups toward integrated results in spite of often intricate organizational structures and control systems
Keeping upper management involved, interested, and supportive
Integrating individuals with diverse skills and attitudes into a unified work group with unified focus
Fostering a professionally stimulating work environment where people are motivated to work effectively toward established project objectives
Facilitating team decision making
Encouraging innovative risk taking without jeopardizing fundamental project goals
Defining and negotiating the appropriate human resources for the project team
Dealing with technical complexities
Dealing with support departments; negotiating, coordinating, and integrating
Dealing with anxieties, power struggles, and conflict
Coping with changing technology requirements and priorities while maintaining project focus and team unity
Coordinating and integrating multifunctional work teams and their activities into a complete system
Building the specific skills and organizational support systems needed for the project team
Building lines of communication among task teams, support organizations, upper management, and customer communities
Bringing together the right mix of competent people which will develop into a team
How would you judge the overall effectiveness of the communication process in your organization? How can the process be improved?
Do project managers manage the various communication links within and external to the organization? What are some of these links?
Has the organization fully exploited the use of technology to improve communications in the management of the project?
Are project team meetings planned and organized ahead of time? Why or why not?
How often are team meetings held? Do project team members understand the purpose of team meetings and their roles in the meetings? Why or why not?
How effective is the communication process during project team meetings?Do project leaders usually control project meetings? Explain.
Are the written documents (policies, reports, etc.) from project managers effective at presenting information? What is lacking in these written reports?What can be done to improve their effectiveness?
What nonverbal communications are often used by project team members?Do project managers recognize and interpret nonverbal communications?Explain.
Do the project managers of your organization listen to the problems and suggestions of project team members? How can they improve their listening skills?
What methods do the project managers in your organization use to communicate information? Are the methods used usually effective for the particular situation? Why or why not?
What kinds of communication problems are often experienced on projects within your organization? How are these problems usually managed?
How would you judge the ability of the project managers in your organization with respect to communications? Explain.
What are other things that management can do to ensure good communication throughout the organization?17.15 USER CHECKLIST
What are some of the communication links that a project manager must control? What can be done to manage these links?
How might technology improve the effectiveness of communication in the management of a project?
What planning must be done in order to ensure an effective meeting process?
Why are team meetings important for project communications? What steps can a project manager take in order to hold effective meetings?
Describe some of the important steps in the preparation of a written document. What role do written documents play in the communication process?
Discuss nonverbal communication. How can a manager use an understanding of nonverbal communication in determining what project team members are really saying?
Listening is often the most important aspect of good communication. Why is this factor often ignored? What can managers do to increase their listening skills?
Define communication in terms of the elements in the communication process. Define each of the elements.
What are some of the means by which information is communicated on a project? In what kinds of situations is each of these most effective?
Describe a project management situation from your work or school experience.What communication problems affected the project? How?
Explain why the ability to communicate is among the most often cited attributes of successful project managers.
What will happen if the meeting is not held?
What specific recommendations can be proposed to deal with the problem or opportunity at this time, and could be suggested to the meeting participants?
What are the potential alternatives or solutions—and the associated costs and benefits that relate to these alternatives? Even a cursory thought about alternatives can prove useful in deciding
What are the facts? Problems or opportunities do not exist in an information vacuum. There are some facts that bear on the situation, that cause the problem or suggest the opportunity.
What is the issue (specific problem or opportunity) for which the meeting should be held? Many times meetings are held without any definition of what the output of the meeting will be.
How would you judge the overall effectiveness of the leadership in your organization? What could be done to improve the leadership process?
Where do the project managers and other managers of your organization fall in Table 16.2?
Which of the core dimensions for effective project management are apparent in the leaders of your organization?
What participatory approaches to management are used in your organization?Are these effective leadership tools? Explain.
Do the project managers in your organization form networks with project stakeholders? How?
Are the four themes, which are evident in organizations with effective leaders, evident in your organization? Explain.
Do project managers in your organization demonstrate competencies in management of attention, meaning, trust, and self? Why or why not?
Do the managers in your organization understand the difference between leadership and management? Do they develop skills in both areas? Explain.
Do the project managers of your organization change their leadership styles to fit various activities? How?
What style do leaders of your organization use? Is this style effective? Why or why not?
How does your organization build leaders? Are young professionals given the opportunity to learn project management and leadership?
How does your organization define leadership? What traits characterize successful leaders in your organization? Explain.
Discuss some of the characteristics of successful leadership that are documented in the literature.16.12 USER CHECKLIST
Discuss the participatory approach to project management. What assumptions define participative management?
How can project managers establish a network among project stakeholders?Why is this network so important?
Discuss the four themes that are often evident in organizations with effective leaders.
What is meant by management of attention, management of meaning, management of trust, and management of self?
Discuss the fundamental roles of a project manager’s leadership position.How do these roles interact?
What is the difference between leadership and management? What characterizes each?
Discuss some of the personal characteristics of successful project leaders.
Leadership style should not necessarily be consistent in all activities. Explain.
Why has leadership been so difficult to define?
What are some of the approaches used in researching leadership? How do these differ?
Discuss the various definitions of leadership. What traits embody these definitions?
Do project managers compile a list of lessons learned after the completion of a project? What other posttermination activities are done?
Do termination procedures exist for projects in your organization? What steps are involved?
What termination strategies are used by project managers in your organization? How?
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