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principles of organizational behavior

Questions and Answers of Principles Of Organizational Behavior

1. What are some of the major approaches that companies can take to managing diversity? Which approach has the best chance of success in your view?Explain.
5. How might LG and SK Telecom work to overcome the resistance to new styles should they choose to use these? (Investigate these fi rms a bit to answer this question.)
4. Importing a different style is far from a panacea. As discussed in this chapter, a different style can be prone to problems when applied poorly across cultures. What are some of these problems
3. What specifi c things could these fi rms import from other countries to unfreeze this purported stodgy, hierarchal, family-style leadership?
1. Do you think a new approach to leadership is necessary in the new South Korea?Or should Koreans stick to their traditional approach that brought them to where they are? Note that Lee Kun-Hee of
4. How can corporations identify and develop managers with transnational leadership skills?
3. Describe Likert’s System 4 approach. How can it explain why different leader behaviors can have the same positive effects across cultures?
2. What difficulties might managers encounter as they lead in another culture?What problems might emerge when expatriate managers use their common leader style in a foreign country?
1. How might a typical Western style of leadership differ from one used in Asia or the Middle East?
4. Individualized consideration—offers subordinates personal attention, empathy, and communication.
3. Intellectual stimulation—challenges subordinates to think about new ways to do things, overcome problems, and design products as they pursue the leader’s vision.
2. Use of inspirational appeals—communicates a clear and compelling vision for the future with very high performance expectations for employees.
1. Charisma—arouses intense emotions among followers based on faith in and identification with the leader.
2. What is your assessment of the efforts that SAP made to tackle these internal confl icts?Were they suffi cient? If not, what mistakes were made? Could anything have been done differently to
3. If you were advising CEO Kagermann, how would you suggest he deal with the continuing problems and internal problems he faced? Can this situation be salvaged?
What are the business practices like where the joint venture will be?
Who will manage the joint venture? How will performance be assessed?
What equity split is appropriate? What is most important to each partner?
Are all assumptions on the table? Are any unresolved issues remaining?Implementing/managing the joint venture
How should we handle disputes and the potential need to renegotiate terms?
How can we bridge any cultural differences that cause confl icts or undercut trust between the partners?
If performance is poor, how do we improve? Under what circumstances should the joint venture be terminated?
Are we learning, and can the parent fi rm leverage any new capabilities?
What is best for the joint venture, and is our management supportive?
What resources are needed to achieve our goals, and how do we get them?
What are the partner’s motives, and are we compatible as companies?
What cultural differences might get in the way of working well together?Negotiating terms of the joint venture
Does the partner have any international joint venture experience?
Does the partner have the resources we need, and will they provide them?
What are our partner’s goals and are they aligned with ours?
Is a joint venture really our best option? Are the benefi ts worth the cost?Choosing the best partner
What are our goals? Are we in this for the long haul or the short term?
2. How would the pluralist perspective perceive the conflict occurring between the Society’s staff and how it should be resolved? In countries such as Finland, France, the Netherlands, Serbia and
1. What do you see contributing to the ‘power’ Harold has in this situation? What changes could occur that would impact the ‘power’ he appears to have? In countries such as Finland, France,
5. How can workplace conflict be managed? What can improve your effectiveness in conflict resolution?
4. What is meant by ‘functional’ and dysfunctional conflict? Explain how conflict can benefit a work group or organization.
3. What is meant by the phrases ‘power is relational’ and ‘power is not possessed, it is exercised’?
2. What is the difference between power and authority?
1. What is the substance of the different theoretical models of Weber/Lukes and Foucault/Gramsci?
Politicians talk about a ‘cost of living’ crisis. Recall the discussion about inequality in Chapter 4. To what extent has the decline in distributive and integrative bargaining contributed to the
Looking at Figure 17.4, how can we use the knowledge of how individuals think as negotiators to improve the resolution of workplace conflict? What are the limits of this, a theory that is primarily a
Before proceeding with the next section of this chapter, think about your definition of the term‘conflict’. How can conflict be ‘managed’ in the workplace?
Imagine you were a manager in the Toyota Bangalore factory at the height of the conflict: how might you interpret the actions of (a) the workers and (b) the company?Imagine you are one of the
2. Would you classify the lockout as ‘passive’ or ‘offensive’? Give reasons for your conclusion. Strikes involve the withdrawal of labour and lockouts occur when employers close their
1. Imagine you are an employee facing the closure of your workplace if you do not accept a reduction in the terms and conditions of your employment. If you were offered a financial inducement would
Take a pause to think back to your own university or work experiences (or those of friends or family members). How can you distinguish between Weber’s concept of ‘authority’ and the broader
Before reading further, think about your definition of the term ‘power’. As you carry on reading, remember that a good definition of power should offer you the capacity to see the areas through
5. Explain some well-known approaches to conflict resolution
4. Distinguish between unorganized and organized conflict, and between functional and dysfunctional conflict
3. Compare and contrast major macro-theoretical approaches to the concept of power in the writings of Mann, Foucault, Lukes, Weber and Gramsci
2. Understand and explain the following key concepts: systems of power, authority, influence and hegemony
1. Recognize and explain key debates concerning the concept of power in the context of the organizational behaviour field
2. What would you suggest Cynthia do to alleviate risk if she decides to proceed with Mike’s direction to do a review of Tyler through social media? What can she do to protect herself and the
1. What aspects of this case can be described by the political theory model approach to organizational decision making? While not the first social media platform on the Internet, the creation of the
After graduating you joined one of Australia’s leading charities, DevelopAid, which supports communities, including indigenous Australians, out of poverty round the world. This is a cause you
5. How important is CSR for meeting the Paris climate change accord?
4. Are whistle-blowers behaving unethically?
3. If group decisions consistently achieve better outcomes than those achieved by individuals, how did the phrase ‘a camel is a horse designed by a committee’ become so popular and ingrained in
2. What factors do you think differentiate good decision makers from poor ones?
1. ‘For the most part, individual decision making in organizations is an irrational process.’ Do you agree or disagree? Discuss.
3. Look on the Internet to find out some of the facts on the collapse of BHS or Carillion.What implications have they had for jobs, pensions and the Pensions Protection Fund? In the context of
2. The independent MP, Frank Field, who chairs the Work and Pensions Committee, supports Rudd’s proposals. He has actively challenged Sir Philip Green’s involvement in the collapse of BHS and has
1. After due consultation with stakeholders, legislation is expected to be introduced in 2021 and will potentially criminalize senior management and anyone involved in the mismanagement of pension
The Indian government deregulated the telecommunications industry, including changes to employment regulations, in order to increase foreign investment in call centres. Is it socially responsible
Do you believe that managers should act ethically, or, in their search for ‘competitive advantage’, should they maximize shareholder return? Is it the competitive context or individual traits
What responsibilities do managers have to others in times of sudden change? What could have been done to reduce the damage to employees of the rapid changes in the company in this case? Would actions
Can you think of examples in which managers or politicians showed escalated commitment to a bad decision? Have you ever done this yourself?
Thinking about the use of the video assisted referee (VAR) in football, which aims to eliminate ‘clear and obvious errors’ by referees, can technology replace human decision making? To what
Examine your own choice of which college or university you would attend. To what extent did your decision follow the rational decision-making approach?
7. Discuss structured group interventions to improve the group process and the quality of group decisions
6. Discuss the nature of corporate social responsibility
5. Explain the meaning of ethics and be aware of ethical theories
4. Explain how power and gender dimensions affect the rational model of decision making
3. Compare and contrast the rational model with how managers actually make decisions
2. Explain the process behind the rational model of decision making
1. Define organizational decision making
2. In small groups, discuss the following:a. What other reasons do you see in the case study which might contribute to women not being equitably represented in leadership roles?b. What can you
1. As Aksel, who would you choose for the senior management position? Assume that DK RenInnovation has met its targets on women representation for their management leadership and board. Prepare a
5. Can transformational pro-environmental leadership behaviours decarbonize the workplace?
4. After reading this chapter, do you believe that leaders are born or made?
3. What contribution do critical analysts make to our understanding of organizational leadership?
2. Are the concepts of ‘glass ceiling’ and ‘class ceiling’ relevant in modern Britain or your own culture?
1. ‘Leadership creates and changes cultures, management act within a culture’ (Schein, 2017).Explain.
The search for causal links between leadership and performance has influenced debate for decades.Do you think researchers have generated sufficiently robust evidence of a leadership–performance
After graduating, do you think you will face a ‘level playing field’ when it comes to accessing elite jobs? Are the concepts of the ‘class ceiling’ and the ‘class salary gap’ relevant in
3. The writer Alan Bennett argued in a sermon at King’s College Chapel, Cambridge, in 2014: ‘Private education is not fair. Those who provide it know it. Those who pay for it know it. Those who
2. Does it matter if most of those in elite positions in business, finance, law, politics and the media have had little contact with the lives of the majority of people? The UK’s private,
1. The authors of the studies discussed above believe that devoting so much privilege to 7% of school students leads to a waste of potential talent. What do you think? The UK’s private, fee-paying,
Go to Chapter 3 and read the section on feminist theory. How would you apply feminist approaches to leadership? To what extent does the majority male culture of organizations shape gender relations
To what extent can the six transformational behaviours in Table 15.4 contribute to de-carbonizing the workplace?
Can you think of people who illustrate charismatic leadership? Do you think that charismatic leadership is the answer to the economic and Brexit woes of the post-2008 era? Are there any
Think of a manager or lecturer you know, does she or he have favourites who could be perceived as an ‘in-group’? If the answer is yes, you are corroborating LMX theory.
To what extent are contingency theories of leadership bound by culture?
Go to Chapter 7, and look up Theories X and Y. In what way is production orientation reminiscent of Theory X, and employee orientation reminiscent of Theory Y? Using the X and Y classification, how
What do you think makes an effective leader? List three leaders you know about who are alive today, and write down the special attributes you believe each of these people possesses. Compare your list
David McGuire is Reader in Human Resource Development (HRD) at Edinburgh Napier University, Scotland. He has significant experience in teaching at undergraduate and postgraduate levels in the areas
The Stellenbosch Business School report implies that the charismatic character and celebrity status of Markus Jooste had a bearing on the behaviour of senior Steinhoff executives. What are the
Recall an organization where you have worked, or perhaps a social club you have been a part of. To what extent were you a leader and a follower? Did the managers or organizers exhibit managerial or
5. Explain whether effective leadership has positive performance outcomes
4. Understand the significance of followership as part of the leadership process

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