Why is customer-centricity alone not enough?

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Business Process Management Practical Guidelines To Successful Implementations

ISBN: 9780367771607

5th Edition

Authors: John Jeston

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Question Posted: Mar 13, 2024 03:01 AM

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Why is customer-centricity alone not enough?

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Customercentricity while crucial is not the sole factor in ensuring business success for several reasons Market Dynamics Customer needs and preference...View the full answer

Business Process Management Practical Guidelines To Successful Implementations

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