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resource management for individuals

Questions and Answers of Resource Management For Individuals

3. What characteristics would you use to describe a candidate likely to be hired by Patagonia? How do these characteristics reflect and support Patagonia s strategy? The mission at Patagonia is to
2. Patagonia has often been selected as one of the country s best places to work.What Patagonia HR practices and employee benefits do you think help Patagonia earn this honor? The mission at
1. How does the mission of Patagonia differ from most other companies? The mission at Patagonia is to build the best product possible, cause no unnecessary environmental harm, and inspire solutions
2. Using Table 3-1 (page 92), list at least five metrics the Hotel Paris could use to measure its HR practices. We present a Translating Strategy into HR Policies and Practices Case: The Hotel Paris
1. Draw a simple strategy map for the Hotel Paris. Specifically, summarize in your own words an example of the hierarchy of links among the hotel s HR practices, necessary workforce competencies and
2. Assume the Carters want to institute a high-performance work system as a test program in one of their stores.Write a one-page outline summarizing important HR practices you think they should focus
1. Would you recommend that the Carters expand their quality program? If so, specifically what form should it take? The High-Performance Work System As a recent graduate and as a person who keeps up
3. Provide a brief illustrative outline of a strategy map for Siemens. Siemens is a 150-year-old German company, but it s not the company it was even a few years ago. Until recently, Siemens focused
2. Identify at least four strategically relevant HR policies and activities that Siemens has instituted in order to help human resource management contribute to achieving Siemens strategic goals.
1. Based on the information in this case, provide examples for Siemens of at least four strategically required organizational outcomes, and four required workforce competencies and behaviors. Siemens
6. The HRCI Test Specifications appendix at the end of this book (pages 633 640) lists the things someone studying for the HRCI certification exam needs to know in each area of human resource
5. In teams of 4 5 students, choose a company for which you will develop an outline of a strategic HR plan.What seem to be this company s main strategic aims? What is the firms competitive strategy?
4. Using the Internet or library resources, bring to class and discuss at least two examples of how companies are using an HR Scorecard to help create HR systems that support the company s strategic
3. Interview an HR manager and write a short report on The Strategic Roles of the HR Manager at XYZ Company.
2. Using the Internet or library resources, analyze the annual reports of five companies. Bring to class examples of how those companies say they are using their HR processes to help the company
1. With three or four other students, form a strategic management group for your college or university. Your assignment is to develop the outline of a strategic plan for the college or university.
5. What is a high-performance work system? Provide several specific examples of the typical components in a high-performance work system.
4. Explain how human resources management can be instrumental in helping a company create a competitive advantage.
3. Define and give at least two examples of the cost leadership competitive strategy and the differentiation competitive strategy.
2. What is the difference between a strategy, a vision, and a mission? Give one example of each.
5. And finally, aside from the specific problems, what other personnel management matters (application forms, training, and so on) have to be reviewed given the need to bring them into compliance
4. Given the fact that each of its stores has only a handful of employees, is her company covered by equal rights legislation? One of the first problems Jennifer faced at her father s Carter Cleaning
3. How should she and her company address the possible problems of age discrimination? One of the first problems Jennifer faced at her father s Carter Cleaning Centers concerned the inadequacies of
2. How should Jennifer and her company address the sexual harassment charges and problems? One of the first problems Jennifer faced at her father s Carter Cleaning Centers concerned the inadequacies
1. Is it true, as Jack Carter claims, that we can t be accused of being discriminatory because we hire mostly women and minorities anyway ? One of the first problems Jennifer faced at her father s
5. The allegations against Madison Square Garden in this case raise ethical questions with regard to the employer s actions. Explain whether you agree or disagree with this statement, and why. The
4. Aside from the appeal, what would you do now if you were the Garden s top management? The jury in a sexual harassment suit brought by a former high-ranking New York Knicks basketball team
3. Based on the few facts that you have, what steps could Garden management have taken to protect itself from liability in this matter? The jury in a sexual harassment suit brought by a former
2. From what you know of this case, do you think the jury arrived at the correct decision? If not, why not? If so, why? The jury in a sexual harassment suit brought by a former high-ranking New York
1. Do you think Ms. Browne Sanders had the basis for a sexual harassment suit? Why? The jury in a sexual harassment suit brought by a former high-ranking New York Knicks basketball team executive
2. Each group should develop answers to the following questions:a. Based on what you read in this chapter, on what legal basis could the 61-year-old California attorney claim he was a victim of
1. Divide the class into groups of three to five students. Discrimination lawsuits are rarely simple, because the employer will often argue that the person was fired due to poor performance, rather
7. The HRCI Test Specifications appendix at the end of this book (pages 633 640) lists the knowledge someone studying for the HRCI certification exam needs to have in each area of human resource
6. Assume you are the manager in a small restaurant; you are responsible for hiring employees, supervising them, and recommending them for promotion. Working individually or in groups, compile a list
5. Explain the difference between affirmative action and equal employment opportunity.
4. Working individually or in groups, write a paper titled What the Manager Should Know About How the EEOC Handles a Person s Discrimination Charge.
3. Compare and contrast the issues presented in Bakke with more recent court rulings on affirmative action.Working individually or in groups, discuss the current direction of affirmative action.
2. Working individually or in groups, discuss how you would set up an affirmative action program.
1. Working individually or in groups, respond to these three scenarios based on what you learned in this chapter.Under what conditions (if any) do you think the following constitute sexual
6. What is the difference between disparate treatment and disparate impact?
5. What are the two main defenses you can use in the event of a discriminatory practice allegation, and what exactly do they involve?
4. What is sexual harassment? How can an employee prove sexual harassment?
3. What is adverse impact? How can it be proved?
2. What important precedents were set by the Griggs v.Duke Power Company case? The Albemarle v. Moody case?
1. Explain the main features of Title VII, the Equal Pay Act, the Pregnancy Discrimination Act, the Americans with Disabilities Act, and the Civil Rights Act of 1991.
7. Discuss why diversity management is important and how to institutionalize a diversity management program.
6. List the steps in the EEOC enforcement process.
5. Cite specific discriminatory personnel management practices in recruitment, selection, promotion, transfer, layoffs, and benefits.
4. Explain and illustrate two defenses you can use in the event of discriminatory practice allegations.
3. Define adverse impact and explain how it is proved.
2. Explain how to avoid and deal with accusations of sexual harassment at work.
1. Explain the importance of and list the basic features of Title VII of the 1964 Civil Rights Act and at least five other equal employment laws.
2. What would you do first if you were Jennifer? A main theme of this book is that human resource management activities like recruiting, selecting, training, and rewarding employees is not just the
1. Make a list of five specific HR problems you think Carter Cleaning will have to grapple with. A main theme of this book is that human resource management activities like recruiting, selecting,
3. What specific functions should an HR unit carry out?What HR functions would then be carried out by supervisors and other line managers? What role should the Internet play in the new HR
2. Do you think setting up an HR unit in the main office would help? As a new member of the board of directors for a local bank, Jack Nelson was being introduced to all the employees in the home
1. What do you think is causing some of the problems in the bank s home office and branches? As a new member of the board of directors for a local bank, Jack Nelson was being introduced to all the
7. The HRCI Test Specifications appendix at the end of this book (pages 633 640) lists the knowledge someone studying for the HRCI certification exam needs to have in each area of human resource
6. Laurie Siegel, senior vice president of human resources for Tyco International, took over her job just after numerous charges forced the company s previous board of directors and top executives to
4. Why is it important for companies today to make their human resources into a competitive advantage? Explain how HR can contribute to doing this. What are some examples of employers who do this?
6. Define and give an example of evidence-based human resource management.
5. List and briefly describe important traits of today s human resource managers.
4. Briefly discuss and illustrate each of the important trends influencing human resource management.
3. Illustrate the human resources responsibilities of line and staff (HR) managers.
2. Show with examples why human resource management is important to all managers.
describe the key aspects of contract negotiation
relate the principles of discipline in the union environment
describe the relationship of recordkeeping and effective human resource management in the union environment
relate the factors of performance evaluation in the union environment
recall the elements of policy development in the union environment
relate the principles of hiring in the union environment
describe the key aspects of a union and the union contract
define the strategies and rationale for conducting exit interviews.
state the principles of terminating a staff member
state the guidelines for administering discipline in a fair and equitable way
relate the principles of positive discipline
recall the principles of the progressive approach to discipline
describe the discipline parameters in which the manager operates relative to unions and the Equal Employment Opportunity Commission(EEOC)
define discipline in its broader sense as it applies to the role of the manager
explain the primary laws regarding equal opportunity in the workplace
relate the legal responsibilities of the manager in regard to sexual harassment
state the elements that make up sexual harassment
relate the elements of a diverse workplace
explain the nature of the work environment relative to a diversified workforce
recall the steps to encouraging staff members to give feedback
state how to give negative criticism and achieve positive results
discuss providing criticism with respect for the individual
describe issues and elements that create fear within the work environment
explain the requirements of team to team/department to department dependence in the hospitality industry
list the steps essential to improving teamwork
explain the requirements of understanding and trust in relation to team building
list the major criteria associated with effective teams
describe the key aspects of facilitating teamwork
define the elements of establishing goals and objectives for team building
identify the crucial elements of developing a team commitment
know and understand the principles of building a team
identify and describe the rationale for a team approach
explain why feedback is an important element of morale.
describe the elements and effects of negative stimulus
recall the elements of positive stimulus

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