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resource management for individuals
Questions and Answers of
Resource Management For Individuals
16-3 Briefly discuss the Big Five personality traits in relation to international assignments and the advantages and disadvantages of parent-country, host-country, and third-country nationals for
16-2 Identify and discuss the five dimensions of Hofstede’s model of culture and how the GLOBE Dimensions differ from Hofstede. PAGE 580
16-1 Identify and discuss the reasons for increasing business globalization and the stages through which companies move from local to global operations. PAGE 573
6. Besides changing the compensation package, what other human resource management options might Microsoft consider rather than layoffs?
5. Instead of layoffs, what if Microsoft decided to decrease the total compensation to Nokia employees? What part of that package would you decrease and why?
4. Describe the conflict between stakeholders’ interests and the Finnish government’s perception of Microsoft’s lack of social responsibility to Nokia’s employees. Whom do you side with and
3. What seems to be Microsoft’s ethical approach? How does this approach seem to impact their human resource management decisions?
2. Using the five forces model from Chapter 2, describe how the changes in the computer technology industry impacted Microsoft’s ability to compete. Which force most negatively impacted Microsoft?
1. Who are Microsoft’s key stakeholders in this case? Why?
6. As part of the class discussion, share any of the other unethical behaviors you observed and listed.
5. What can you do to prevent unethical behavior?
4. As a manager, it is your responsibility to uphold ethical behavior. If you know employees are doing any of these unethical behaviors, will you take action to enforce compliance with ethical
3. If you observed unethical behavior but didn’t report it, why didn’t you report the behavior? If you did blow the whistle, what motivated you to do so? What was the result?
2. For items 4 to 24, select the three (circle their numbers) you consider the most unethical. Who is harmed by and who benefits from these unethical behaviors?
1. Who is harmed and who benefits from the unethical behaviors in items 1 through 3?
15-8 Discuss some of the common sustainability-based benefits organizations are using and the question of whether or not diversity training actually works to improve performance in diverse
15-7 Briefly describe the concept of sustainability in a business context. PAGE 558
15-6 Identify and briefly discuss the three levels of CSR available to the organization. PAGE 557
15-5 Define corporate social responsibility (CSR) and briefly discuss the “business case” for CSR.PAGE 553
15-4 Identify some of the common ethical issues that managers face in business. PAGE 551
15-3 Discuss the terms authority, responsibility, and accountability and how they relate to ethical behavior. PAGE 549
15-2 Briefly discuss each of the identified ethical approaches and the factors to consider in creating codes of organizational ethics. PAGE 546
15-1 Discuss the term ethics and the factors that commonly contribute to unethical behavior. PAGE 541
7. What trends or issues in workplace safety apply to this case?
6. What are the signs of potential violence, and were any exhibited in this case?
5. What are the causes of workplace violence, and how might they help us better understand this case?
4. Stress might have been the cause of Tymony’s intolerable conduct. Which cause(s) of stress might have accounted for his inexcusable behavior?
3. Although a federal investigation 2 days later indicated no wrongdoing on Yang’s part(he was called a “complete victim”), ActioNet took no further action in the matter. If these were OSHA
2. How might ActioNet have not upheld their OSHA responsibilities?
1. This case was a civil case. How might it have become a federal case under OSHA’s charge?
14-5 Discuss the new OSHA regulation on drug testing and the value of wellness organizations like eDocAmerica. PAGE 533 1414
14-4 Identify the top concerns for security in the workplace today and what can be done to make the workplace more secure. PAGE 527
14-3 Briefly discuss the causes of stress and how it can be managed. PAGE 521
14-2 Briefly discuss EAPs, EWPs, and ergonomics and what the value of each of these is to companies and employees. PAGE 516
14-1 Briefly describe what OSHA does in a worksite inspection, the types of violations that OSHA looks for, and employer rights during the inspection. PAGE 510
6. How does their 3% turnover rate impact training and recruiting expenses?
5. What additional amenities might SAS offer their employees? Why?
4. What seems to be the weakest part of SAS’s benefits package? What would you do instead of offering that particular benefit?
3. What would you suggest if utilization analysis indicated that only a few employees used those additional benefits, such as the work/life center?
2. SAS offers an array of employee benefits, especially at their main headquarters. What might be their rationale for providing such services to their employees?
1. What are the statutory benefits SAS must offer every employee? What defined benefits do they offer beyond those requirements?
13-6 Discuss the issue of domestic partner benefits and review the issues in personalization of health care. PAGE 496
13-5 Discuss the organization’s options when providing flexible benefit plans and why benefit plans need to be communicated to employees. PAGE 493
13-4 Briefly describe the main categories of voluntary benefits available to organizations. PAGE 482
13-3 Identify the statutory requirements other than OASDI, including those required if organizations choose to provide health care or retirement plans for their employees. PAGE 471
13-2 Identify and summarize the major components of OASDI and the Medicare program. PAGE 468
13-1 Discuss the strategic value of benefits programs, why these programs continue to grow, and considerations that need to be taken into account in providing benefits. PAGE 464
6. Although Jenkins refused his bonuses in 2012 and 2013, as the CEO, he would have a comprehensive compensation package. What other incentives might Jenkins be entitled to beyond his annual bonus?
5. Given your answer to question 4, develop a preliminary appraisal system for product cross-selling. How might this system be different if the incentive plan included group and organizational
4. Develop a preliminary individual performance-based incentive plan that you think best suits cross-selling. Why?
3. What other forms of individual incentive pay might Barclays have utilized? Which one of these plans might have saved the jobs lost to fund the bonus bank?
2. Individual performance-based bonuses and commissions are one form of incentive pay. Might group and/or organizational incentive pay systems have achieved similar results for Barclays?
1. The British government took the position that saving 10,000 jobs and deferring employee incentive pay was more important than immediate extrinsic reinforcement of sales force performance. How do
12-8 Briefly discuss the question of whether incentives improve performance and some options available for incentivizing employees other than knowledge workers. PAGE 453
12-7 Discuss the issue of executive compensation and how the major provisions of the Dodd-Frank Act affect the issue. PAGE 449
12-6 Identify the guidelines for creating motivational incentive systems. PAGE 445
12-5 Discuss the major reasons why incentive plans fail and the challenges involved. PAGE 443
12-4 Briefly discuss options for group-based incentives. PAGE 439
12-3 Briefly discuss options for individual incentives. PAGE 431
12-2 Identify the advantages and disadvantages of both individual and group incentives. PAGE 427
12-1 Discuss the major reasons why companies use incentive pay. PAGE 425
6. Why would the firm implement an HR policy that it knew would negatively affect its highest-paid employees? Did it perhaps have a hidden agenda?
5. If you were CVS’s CEO, knowing that you have to reduce costs and balance employee wages, what other measures would you take besides freezing raises for the highest-paid employees?
4. In light of the red-line policy, what was CVS’s philosophy toward employee performance, compensation, and longevity?
3. In terms of expectancy and equity theories, describe how the red-line policy will affect the motivation of employees.
2. Define the rate range of CVS employees. How would you change the pay structure to encourage performance, especially for red-lined employees?
1. Describe the pay structure and compensation system for a CVS store employee. How might this pay structure be different from that of the CEO of the firm?
11-8 Briefly discuss the issues of independent contractors versus employees and the problem of the gender–wage gap. PAGE 413
11-7 Briefly describe the concept of a pay structure, including broadbanding and delayering. PAGE 411
11-6 Briefly describe the concepts of job structure, pay levels, product market competition, and labor market competition. PAGE 407
11-5 Identify the three types of job evaluation and discuss whether they are more objective or subjective in form. PAGE 405
11-4 Briefly describe the concept of comparable worth and highlight the other legal issues in compensation. PAGE 404
11-3 Discuss the three major provisions of the FLSA and the penalties for misclassification of employees. PAGE 398
11-2 Identify the seven basic issues that make up the organization’s compensation strategy. PAGE 393
11-1 Identify the components of a compensation system and describe how expectancy and equity theories apply to compensation. PAGE 388
5. What rights do economic strikers and unfair labor practice strikers have to reinstatement?
4. What is the difference between economic strikes and unfair labor practice strikes?
3. What elements should be proven to show that Roberts was “constructively discharged”?
2. What factors would the NLRB most likely consider in its investigation of whether or not Roberts’s termination was a constructive discharge?
1. What are the differences between “constructive discharge” and “wrongful discharge”?
10-8 Discuss recent NLRB rulings dealing with the employer/employee relationship and briefly discuss the issue of union avoidance and suppression. PAGE 375
10-7 Describe the negotiation process. Briefly explain the processes of mediation and arbitration and the major difference between the two. PAGE 371
10-6 Identify the five conflict management styles. How is each described in terms of win or lose?PAGE 366
10-5 Briefly discuss what management can do to limit union organizing efforts. PAGE 365
10-4 Briefly discuss the union certification process, the NO TIPS rules for labor elections, and the concept of collective bargaining. PAGE 361
10-3 Identify the major labor laws in the United States and the other legal issues in labor relations.PAGE 353
10-2 Discuss the primary reason why measuring job satisfaction is so difficult, identify the best tool for getting employees to tell the truth about their level of satisfaction, and list the major
10-1 Discuss the value of trust and communication in organizations. How do the message-sending and the message-receiving processes help improve trust? PAGE 344
5. When considering disciplinary action for an employee’s off-duty misconduct, what difference would it make if an employee is or is not represented by a labor union?
4. When conducting an investigation of an employee’s off-duty misconduct, what are important factors for the investigator to consider before recommending disciplinary action?
3. What rights does the city management have in this case?
2. Which particular employee rights discussed in the chapter may be asserted by the employee and his labor union representative in this case?
1. May an employer take disciplinary action (including discharge) against an employee for illegal off-duty misconduct?
9-6 Discuss the process of providing corrective feedback and identify the problems created by modern social media at work. PAGE 333
9-5 Briefly discuss the stages of the change process, and how we can overcome our own and others’resistance to change. PAGE 329
9-4 Identify the factors that positive leadership takes into account to be successful. PAGE 323
9-3 Briefly describe the coaching, counseling, and progressive discipline processes and how they are used. PAGE 311
9-2 Identify the rights that management has in modern organizations. PAGE 307
9-1 Identify the commonly accepted individual rights in the workplace. PAGE 304
6. What are the advantages and disadvantages of having performance reviews like OLR that involve only one-way communication, rather than MBO?
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