A large company is interested in improving the efficiency of its customer service and decides to examine

Question:

A large company is interested in improving the efficiency of its customer service and decides to examine the length of the business phone calls made to clients by its sales staff. A cumulative relative frequency graph is shown below from data collected over the past year. According to the graph, the shortest 80% of calls will take how long to complete?

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(a) Less than 10 minutes

(b) At least 10 minutes

(c) Exactly 10 minutes

(d) At least 5.5 minutes

(e) Less than 5.5 minutes

Step by Step Answer:

Related Book For  book-img-for-question

The Practice Of Statistics

ISBN: 9781464108730

5th Edition

Authors: Daren S. Starnes, Josh Tabor

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