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business
the leadership experience
Questions and Answers of
The Leadership Experience
3. You are the contracts manager for a technology company. Your company has just issued an invitation to bid for supplying a large order of DRAM chips. You like to keep up with the market and in
2. Analyze Janet’s moral dilemma using the step-by-step process in this chapter.Write a one-page memo to the Company Compliance Officer (as if you were Janet), summarizing the issue and what you
1. Journal 10: What have you learned in this chapter that will help you make better ethical decisions?
7. Choose the best option (course of action), i.e., the one that achieves the greatest good.
6. Evaluate the options. If the option feels wrong—it usually is. In other words, use your “moral compass” to evaluate and eliminate options. Consider the advantages and disadvantages of each
5. Consider the consequences of implementing each option.
4. Develop options for resolving the ethical situation (i.e., what actions to take to resolve the dilemma).
3. Determine the facts and evaluate the situation.a. Isolate what is unethical and avoid it.b. Is anything possibly illegal? If so, seek legal counsel.
2. Clarify goals. What are you trying to accomplish professionally in this situation?What are your business goals? Most importantly, what are the ethical considerations?
1. Stop and think. Don’t make a snap judgment or take immediate action.Pause and think through what you are facing. Try to keep emotions out of the decision.
Go forward with the project, with the intent to submit a large claim at the end of the job and then go into arbitration, if necessary Which is your preferred option?
Go forward with the job and submit high-priced change orders at every opportunity
Rebid the subcontracts that are above budget
Force the subcontractors to do the job for the prices they quoted or lose the work
Walk away from the job
Negotiate with the Bear Creek Owner by presenting evidence of how much prices have escalated
13. Manfred’s Company, Contractor A, was eventually awarded the contract for the Bear Creek Condo job. In the meantime, the prices for nearly all building materials have gone up since the bid was
Questionable?Explain your answer.
Unethical?
Ethical?
12. Refer to exercise 12. During the bid evaluation for the Bear Creek Condo, the owner’s contracts manager, Jake, calls Samuel and mentions that the bids were higher than they had expected. He
Questionable?Explain your answer.
Unethical?
Ethical?
11. Manfred is the business development representative for Contractor A. While at a local contractors’ association dinner meeting, he runs into Samuel, who holds the same position for Contractor B.
10. Rhonda is an engineer with a design consulting firm. Her workspace is a cubicle in the office landscape. She had dated Ronald, one of her coworkers, a couple of times. However, it didn’t work
9. You are leading a team tasked with inspecting one of your company’s projects at a Korean Shipyard. On the last day of your three-day visit, the Yard’s Superintendent invites you and your team
8. Chad is the receiving clerk at a shipyard. While he is inspecting the incoming cargo on a vendor’s pickup truck, the driver puts the transmission into reverse instead of park, and he backs over
7. Ralph is the Director of Business Development for a large construction firm.He is trying to get on the bid list for the construction of a sizable upscale high-rise condo project, which is to be
6. Terrance is considering whether or not to hire a consultant (in-country in West Africa) to help his company make appointments with government officials.He will also lobby officials to influence
What would his justification be for going on this trip?
How should Thomas go about getting permission for this trip, if required?
Are there any business conduct issues involved with the proposed trip?Discuss.
5. Thomas is the owner’s director in charge of the engineering for a large offshore oil and gas platform, one involving new technology. The Main Engineering Contractor (MEC) has mobilized over 500
4. Terrance works closely with Simon, an accounting manager with the national oil company (FCPA foreign official). Simon has expressed a keen interest to learn more about the home office’s
3. Terrance is the Financial and Administration Manager for a U.S. company doing business in West Africa. He is stationed in West Africa. His office has to handle the importing of various materials
In addition, Lloyd’s former employer sues Lloyd’s company and Lloyd for stealing their trade secrets (i.e., the specification). In pretrial discussions with Lloyd’s company and their lawyers,
Do you believe Lloyd acted negligently (explain your answer)? Do you think Lloyd performed his duties competently (explain your answer)?Does the owner bear any responsibility for this accident
2. Refer to exercise 1. During the start-up of the refinery, the gas turbine compressor, which Lloyd designed, catches fire and damages about 20% of the refinery. In the investigation that follows,
1. Lloyd is a process engineer for a national engineering and construction company.He is currently working on the design of an oil refinery. It is late in the design process, and construction has
d. Are the actions by NBMS and ECS lawful? Ethical?e. What are the business risks to both ECS and NBMS? Reputational Risk?Exercises
c. What kind of relationship will evolve between NBMS and ECS after the two projects are completed? Impact on Trust?
b. How does Jack feel about Gerry after this idea is put out there for consideration?166 Ethics
a. Given the circumstances, what decision should the Jack make? Why?
Is the expenditure for the item or service within its authorized budget?
Is the amount of the invoice within the approver’s delegated signature authority?
Did the organization get what they bought? Is the invoice consistent with the purchase order or contract that authorized the purchase?
Do the ordered products or services match those received by the organization?
8. Treat all persons fairly (ASCE 2018)
7. Continue their professional development
6. Uphold the honor, integrity, and dignity of the profession
5. Build their professional reputation on the merit of their service
4. Act as faithful agents or trustees
3. Issue public statements only in an objective and truthful manner Professional Ethics 135
2. Perform services only in areas of competence
1. Hold paramount the safety, health, and welfare of the public and comply with the principles of sustainable development
8. Read the following situations A, B, and C and then write a brief paragraph for each situation, which answers the following questions:a. Was the initial intent of the person ethical?b. Was the
7. Now consider the situation in which the “elderly woman who sold the ring”is a disagreeable person who is nasty to everyone who steps onto on her property. She is mean to little children and
6. Reread the situation about the “elderly woman and the ring.” Which of the three personal challenges came into play in the decision you chose? Explain how they affected your decision on what to
5. Reread the situation about the “elderly woman and the ring.” Which of the four moral obligations apply to this situation? Explain.
4. Reread the situation about the “elderly woman and the ring.” Explain what you would do and why.
3. Select one of the sources of ethics and values (family, heart, religion, other influences, organizations and clubs, rules, etc.) and describe how it has influenced your values for the “good.”
2. Reread the situation about the young engineer and his expense report for conference fees. What would you do and why?
1. Journal 7: What have you learned in reading this chapter that has changed(for the better) the way you think about ethics?
How they communicate
How they recruit, select, and promote their followers
How they allocate rewards and status
How they react to incidents and crises
What they pay attention to
3. How has becoming aware of these six propositions (see Exercise 2) changed your understanding of managing a project? Did it surprise you that Ethics heads the list? Explain why or why not.
2. The alignment propositions that form the basis for the people-oriented management functions are as follows:Proposition No. 1: Ethical behavior, transparency, and trust Proposition No. 2: Clearly
1. Journal 5: By referring to Figure 5.3—Project Leadership Functions(Duties)—select the six most important leadership functions (in your opinion)that a moral and effective leader must perform.
8. Review Table 4.1 What message did you take away from the discussion on the difference between what supervisors and workers perceived as the workers’motivational factors.
7. Write a paragraph on why leadership training for construction forepersons and superintendents is important to productivity.
Why is it important to you?
What does it mean?
6. Select one of the general leadership techniques from Section 4.2. Explain in your own words:
5. What are the three top characteristics from Tiffany’s story that you will incorporate into your leadership style? Explain briefly why each of the characteristics you selected resonated with you.
What are your options?
What do you think his objectives are?
What are your leadership objectives?
4. You are assigned as an assistant superintendent on a fairly large building construction project. The superintendent has been working for 30 years. He has an eighth-grade education. He considers
What are your options?
What do you think her objectives are?
What are your leadership objectives?
3. You are a project manager on the construction of a guideway for a Maglev vehicle (a train that is lifted and propelled by magnetic force). You have been out of school for six years. It is your
What are your options?
What do you think his objectives are?
What are your leadership objectives?
2. You are a project manager on the construction of a guideway for a Maglev vehicle (a train that is lifted and propelled by magnetic force). You have been out of school for six years. It is your
1. Journal 4: Describe the issues related to leadership in the engineering and construction industry.
5. Allocating rewards based on meeting the objectives (Badger 2018)
4. Providing performance feedback for the group and the individual
3. Clarifying the criteria for effective performance
2. Explaining how to get there
1. Clarifying the expectations and objectives
5 Review the exercise “Prayer and Meditation”. Select whichever of these two you feel most comfortable with. How do you feel this practice can be useful in your specific case?
4 Review the exercise “Contemplating on the End”. Write your own eulogy. Share it in your response to this question. Review it, and share what lesson you take away from it.
3 Review the exercise “Daily Reflection Cycle”. Now think of your day, a windfall, setback, habit, assumption or belief you recently encountered. Select the series of reflective questions
2 Consider the story “The Life-Saving Dismissal”: what do you consider to be the take-away lesson in regards to ambition and acceptance?
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