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business
the leadership experience
Questions and Answers of
The Leadership Experience
=+What meaningful changes that advance an environmental mindset have you seen recently in your organisational setting?
=+emissions, sustainability of supply chains or stewardship of biodiversity? How might these opportunities for influence vary across different types of organisational settings?
=+• How can leaders and organisations recognise and leverage connections between inner qualities, such as empathy, creativity and courage, and external measures of system change, such as reduction
=+for example, ‘nature positive’ approaches (Narain et al., 2022). What new paradigms could be proposed for other organisational settings?
=+• With greater recognition of the biodiversity crisis have come proposals for new paradigms for policy and industry that can safeguard nature;
=+• What practices or habits could be developed to allow for regular reflection on the vision of leadership, intention of change processes and means (ethical commitment) individuals have for
=+• Given the importance of relationships and distributed processes of change emphasised by ecological leadership, is the title of ‘leader’ now unhelpful?
=+• What are alternatives?
=+• In your perspective, what are unsustainable aspects of the current economic paradigm?
=+neglecting systems perspectives. In your context, what are examples of this effect?
=+• Rationalism led to many inventions and innovations; however, it also resulted in a reductionist approach that often decontextualised science,
=+• What other fundamental follower needs might be activated by specific features of environmental problems and therefore influence leader preferences?
=+leadership offer novel insights and predictions not commonly derived from other approaches, such as environmental psychology?
=+• To what extent does an evolutionary perspective on environmental
=+and key activities; go explicitly beyond a focus on customers and consider all stakeholders their relationships; and explicitly include societal and environmental values in your considerations)?
=+• How can your value proposition, creation, delivery and capture be reoriented as part of a CST (e.g., reconsider key partners, key resources
=+share identity and purpose and whether they have governance structures that enable them to contribute to CSTs?
=+• How can you make use of the CDPs to understand whether your groups
=+• How could you use the ACT matrix to identify your leadership values and the thoughts and feelings (and corresponding behaviours) that might keep you from reaching your valued goals?
=+improve their own psychological and social capacities for cooperation. Only when this is explicit as part of the culture does it enable sustained evolution of the group in a conscious manner.
=+fluent in the language of the ACT matrix or CDPs. All members need to have both levels of understanding: (1) that the group is practicing being prosocial and (2) that each group member is working
=+A: The most important insight I have to share from my practice with Prosocial is that it is not sufficient to have one or a few members be
=+• Think about using the ACT matrix and the CDPs with a group. Which groups in your organisation would you start with?
=+• What are some interventions that could be implemented in organizations to mitigate against these biases
=+• How can governance play a role to support sustained attention to climate change in organizations?
=+What is the role of leadership in perpetuating corporate climate change inertia?
=+• What are some of the core characteristics of post-conventional leadership?
=+• Is contemporary leadership fit to manage complex and wicked problems like climate change?
=+• In what way is the climate changing for business? What are some of the factors creating this change?
Develop a complete communication strategy, including all the external audiences you need to consider. After developing the strategy, create a notice to clients for your Web page and prepare written
Draft a media plan, including the appropriate social media, that announces the dry dock plans for the Sensation. Include any other information you feel should be addressed and be prepared to discuss
Draft the letter to go out to all the customers who were on the cruise, offering them the discount and explaining the terms of the offer. Then, make at least one additional recommendation to Marcie
As part of this new management team, you are charged with addressing the communication challenges and establishing the change communication program. Outline the steps you would take and develop an
First, develop a communication strategy for all your internal audiences.Second, write a memo to the management team, delivering the news about the need to cut costs and downsize the workforce and
You, as Mariel, have been asked by the CT to develop a communication program to roll out the new benefits to the approximately 5,500 software engineers across the company, which still has offices in
How effectively are you using LinkedIn? What could or should you do to improve your presence there?
What kinds of events should you attend and what are some activities in which you should participate?
What organizations or professional societies should you join?
With whom is it important to establish a relationship and how do you plan to go about it?
Do you understand the tiers within your community (decision makers and influencers)?
How will you track your networking efforts?
What are your purpose and goals of networking (think in terms of giving, not taking)?
In breakout groups, answer the following questions:• What are some of the issues you should resolve before talking to Susan and Hari?• Should you meet only with both of them individually, with
Explain how best to accomplish your goals when you are in a situation in which you do not have power
Power can be viewed as a positive (e.g., self-control, political skills, inner strength, ability to lead others, etc.) or as a negative (e.g., aggression, manipulation, taking advantage of others,
Describe a misunderstanding in an organization with which you are very familiar. What were the circumstances? What caused the misunderstanding? Was it resolved? If so, how? What did you learn from
How would you go about motivating people to work for or with you?
If you have ever been part of an organization that seemed to follow one of the classical theories of organizations, describe your experiences and discuss how satisfied or unsatisfied you were as a
You have decided to call a meeting to explore how to alter recruiting efforts for new staff, so that your bank can become more diverse. You want the meeting to be a brainstorming idea-generation
What could have been done to make the meeting more effective?
During the meeting, what role did you play all or most of the time (leader, scribe, facilitator, etc.)?
After the meeting, were minutes distributed that outlined tasks and deadlines?
Was the purpose of the meeting accomplished?
Was there an agenda?
What was it about?
Who called the meeting?
Draft the e-mail or meeting request to your team establishing the project objectives and inviting them to the team launch, which you have decided to hold in person in the Chicago office. Then,
Team Five meets on a regular basis every Wednesday at 7:30 a.m. before work begins. Bashirah always arrives late, often bringing donuts and coffee for the other members. She doesn’t seem concerned
Team Four has a strong team charter and every member participates.On a major project, the team decides to divide up the work and check in with each other every few days. One member, Gary, is not sure
Team Three is approaching the end of a big project on which each person has been working independently. They are meeting to bring together sections of a report, which is due in the morning. The
Team Two is working on an ad hoc project to improve company morale.They are meeting over lunch, since their regular schedule is so full. Two members of the five-person team have brought food to the
Team One has spent several hours discussing alternative process improvement ideas to streamline the expense reporting system. Tonya frequently interrupts others and is disrespectful of their ideas.
Do all members function as team players (as opposed to putting themselves before the team)?
Have all members of the team shared equally in team responsibilities and workload?
Do all members of the team have an equal opportunity to participate?
Has your team established ground rules?
To Carl Mouton, asking for his assistance in persuading Syanga to pay.In addition, write a short (one page maximum) explanation of your communication strategy and how your knowledge of intercultural
To Syanga Rugeiro, requesting payment of the $2.5 million owed PTI and
In your role as PTI’s vice president of operations, select the appropriate written media for this situation and for the cultures involved (consider text message, e-mail, or snail mail memo or
You decide to form a committee to jump-start your efforts in improving hiring and networking diversity at the bank. In a group, list the steps you would take to create this committee and establish
Describe a leader you see as inspirational? How does he or she inspire and motivate others? What of his or her emotional intelligence do you admire most?After working through these questions, go back
If you see people arguing over an issue, how do you feel and what do you do, if anything?
Think about a time nonverbal communication created a problem for you?What happened and why did you misunderstand the situation?
Think of a time someone came to you with a personal problem, were you able to help them with it? If so, what allowed you to be empathetic and helpful? If not, why?
Think of a time you became angry with someone, what specifically happened that upset you and how did you deal with the situation? If you regret the situation, how do you wish you had responded? If
Think of a time that you asserted your own ideas or rights or did not assert them and the outcome was not to your liking. What should you have said or done that would have brought about a better
Describe a situation in which your weaknesses in dealing with your own feelings hurt you or another person. If you could reenact the situation, what would you do differently now?
Describe a situation in which your strengths in dealing with your own feelings helped you achieve some objective or goal. What lessons did you learn from this experience?
The project consists of three phases.
Four forces are driving industry growth.
The bonus percentage depends on employee title and rank.
Widgets yield the majority of WidCo’s profit.
SAT scores are not related to communication assessment scores.
Over the last five years, Company A has outperformed its competitor, Company B (increasing revenue, decreasing costs).
How will you measure your progress in these areas?For each of the following topics, decide on the best type of graph to support the message and then design the graphic. Do these very quickly,
How do you propose working on improvement areas?
What are key areas to improve?
What was the best part of your presentation? Why?
What makes him or her a good example of leadership communication?What role does communication play in his or her success? How is he or she particularly skilled as a public speaker, writer, or in
What is this individual’s professional persona? What kind of ethos does he or she project? What does he or she look like? What does he or she do?What is his or her educational and professional
What have you learned about leadership communication by profiling this person? What can we all learn? How would you define leadership communication from your perspective, thinking about your profiled
Draft an e-mail to the site services managers scheduling a meeting to discuss the budget (alternatively, you may choose to create a meeting request). Since you have no direct supervisory control, it
You are the head of the Information Technology Division and your company will be implementing a new enterprise resource planning system companywide over the coming weekend. Bringing the system online
Your company recently adopted and rolled out a new benefits plan. After the rollout, you received word that there is one new addition that was not included in your materials: a child care advisory
To streamline processing of expense reports, your accounting office has adopted new software that will enable employees to scan receipts. The new software also streamlines the categorization of
You are working on the budget for next year and members of your department met last week to discuss all the changes. You need each member to provide you with their budget figures so that you can roll
The team gave the following reasons for not completing the project on time:• Unrealistic time allotment.• Major computer problems.• They lacked the necessary data.• The team just did not get
To persuade your audience, you must:• Consider the audience’s motivation.• Include your bottom-line message early.• The strongest arguments should come first.• Key points summarized at the
Highland Services offers friendly, fast responses to all customers, our technicians are professional, and lowest cost is our goal.
To ensure that the optimal conclusions will be drawn, it is absolutely essential for you to ensure the analysts are given any and all data that are necessary for effective completion of the analysis
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