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business
understanding business ethics

Questions and Answers of Understanding Business Ethics

1. Look in the classified ads in your local newspaper or on the Internet and find at least two positions you might like to have when you graduate. List the qualifications specified in each of the ads
5. Imagine you must fire an employee. What effect might the dismissal have on remaining employees? Explain how you would tell the employee and your other subordinates.
4. If you were a human resource manager, how would you address the brain drain that occurs as knowledgeable workers retire?
3. What problems can arise when family members work together in the same firm?
2. What effects have dual-career families had on the human resource function?
1. Does human resource management interest you as a career? What are your experiences working with human resource professionals?
10 Describe how employees can move through a company: promotion, reassignment, termination, and retirement. 10 Describe
9 Demonstrate how managers use scheduling plans to adapt to workers' needs.
8 Summarize the objectives of employee compensation programs, and evaluate pay systems and fringe benefits.
7 Trace the six steps in appraising employee performance.
6 Illustrate employee training and development methods. development methods.
5 Outline the six steps in 5 sel selecting employees.
4 Describe methods that 45 companies use to recruit new employees, and explain some of the issues that make recruitment challenging.
3 Summarize the five steps in human resource planning.
2 Illustrate the effects of legislation on human resource management.
1 Explain the importance of human resource management, and describe current issues in managing human resources.
To access the video case featuring The Container Store, visit www.mhhe.com/ublOe
To access the case "Making Teams Work in a Changing Market," visit www.mhhe.com/ublOe
2. Sometimes a personality test does not accurately identify your personality, but it may give you a place to start looking for a portrait that fits. After you have read the portraits on the website,
1. After you identify your personality type, read the corresponding person- ality portrait. How well or how poorly does the identified personality type fit?
5. Herzberg concluded that pay was not a motivator. If you were paid to get better grades, would you be motivated to study harder? In your employ- ment experiences, have you ever worked harder to
4. Think of all the groups with which you have been associated over the years-sports groups, friendship groups, and so on-and try to recall how the leaders of those groups motivated the group to
3. One recent managerial idea is to let employees work in self-managed teams. There is no reason why such teams could not be formed in colleges as well as businesses. Discuss the benefits and
2. Look over Maslow's hierarchy of needs and try to determine where you are right now on the hierarchy. What needs of yours are not being met? How could a company go about meeting those needs and
1. Talk with several of your friends about the subject of motivation. What motivates them to work hard or not work hard in school and on the job? How important to them is self-motivation as opposed
Your job right now is to finish reading this chapter. How strongly would you be motivated to do that if you were sweating in a room at 105 degrees Fahr enheit? Imagine your roommate has turned on the
8 Show how managers personalize motivation strategics to appeal to employees across the globe. and across generations.
7 Show how managers put motivation theories into action through such strategies as job enrichment, open communication, and job recognition.
6 Explain the key principles of 6 Explain the key principles of goal-setting, expectancy, reinforcement, and equity theories.
5 Differentiate among Theory X, Theory Y, and Theory Z.
4 Distinguish between the motivators and hygiene factors identified by Herzberg.
3 Identify the levels of Maslow's hierarchy of needs and apply them to employee motivation.
2 Describe the Hawthorne studies and their significance to management.
1 Explain Taylor's theory of scientific management.
2. What location factors might go into the selection of a manufacturing site for Hershey's chocolate?To access the case "Griffin Hospital," visit www.mhhe.com/ublO To access the video case featuring
1. Does Hershey use process manufacturing or the assembly process? Is the production of Hershey's chocolate an intermittent or continuous produc- tion process? Justify your answers.
4. Think of any production facility at your school, such as a sandwich shop, library, or copy center, and redesign the layout (make a pencil sketch) to more effectively serve customers and allow
3. Discuss some of the advantages and disadvantages of producing goods overseas using inexpensive labor. Summarize the moral and ethical dimen- sions of this practice.
2. In teams of four or five, discuss the need for better operations management in the airline industry. Have the team develop a report listing (a) problems team members have encountered in traveling
hinders its success. If its location is not ideal, what would be a better one?
1. Choosing the right location for a manufacturing plant or a service organi- zation is often critical to its success. Form small groups and have each group member pick one manufacturing plant or one
3. One way to create new jobs in the United States is to increase innovation among new graduates from engineering and the sciences. How can the United States motivate more students to major in those
2. Computer-integrated manufacturing (CIM) has revolutionized the produc- tion process. What will such changes mean for the clothing industry, the shoe industry, and other fashion-related industries?
1. Workers on the manufacturing floor are being replaced by robots and other machines. On the one hand, this lets companies compete with cheap labor from other countries. On the other hand,
5 Explain the use of PERT and Gantt charts to control manufacturing processes.
4 Describe operations ma management planning Issues including facility location, facility layout, materials requirement planning, purchasing, just-in-time inventory control, and quality control.
3 Identify various production processes and describe pr techniques that improve productivity, including computer-aided design and manufacturing, flexible manufacturing, lean manufacturing, and mass
2 Describe the evolution from production to operations management.
1 Describe the current state of U.S. manufacturing and what manufacturers have done to become more competitive.
To access the video case featuring New Belgium Brewery, visit www.mhhe.com/ublOe
To access the case "IBM Is Both an Outsourcer and a Major Outsource for Others," visit www.mhhe.com/ublOe
3. Describe Xerox's reasons for success.
2. Read through the history of the company and describe its current strengths, weaknesses, opportunities, and threats (a SWOT analysis; see Chapter 7).
1. Do an online search for Xerox Corporation.
5. Many work groups of the future, including management, will be cross- functional and self-managed. To practice working in such an organization, break into groups of five or so students, preferably
4. Divide the class into teams of five. Each team should imagine your firm, a producer of athletic shoes, has been asked to join a virtual network. How might you minimize the potential problems of
3. Imagine you are working for Kitchen Magic, an appliance manufacturer that produces dishwashers. A competitor introduces a new dishwasher that uses sound waves not only to clean even the worst
2. Describe some informal groups within an organization with which you are familiar at school or work. What have you noticed about how those groups help or hinder progress in the organization?
1. There is no better way to understand the effects of having many layers of management on communication accuracy than the game of Message Relay. Choose seven or more members of the class and have
5. What organizational changes might you recommend to the auto compa- nies? The airline industry?
4. What problems seem to emerge when an organization gets larger?
3. Were promotions based strictly on qualifications, as Weber suggested? What other factors may have been considered?
2. Were you assigned specific tasks or left on your own to decide what to do?
1. Did you find a division of labor necessary and helpful?
6 Explain how organizational 6 culture can help businesses culture can help businesses adapt to change.
5 Identify the benefits of interfirm cooperation and coordination.
4 Contrast the various organizational models.
3 Evaluate the choices managers make in structuring organizations.
2 Compare the organizational 2 theories of and Weber. theories of Fayol and Weber.
1 Outline the basic principles of organization management.
To access the video case featuring Zappos, visit www.mhhe.com/ublOe
To access the case "Leading in a Leaderless Company," visit www.mhhe.com/uble
3. Analyze Toys "R" Us's opportunities and threats. What additional opportu- nities can you suggest? What additional threats can you identify?
2. Analyze Toys "R" Us's weaknesses. How do you think the company's strengths might be used to overcome some of its weaknesses?
1. What are Toys "R" Us's strengths, weaknesses, opportunities, and threats?
5. Because of the illegal and unethical behavior of a few managers, managers in general are under suspicion for being greedy and dishonest. Discuss the fairness of such charges, and suggest what
4. Review Figure 7.6 and discuss managers you have known, worked for, or read about who have practiced each management style. Students from other countries may have interesting experiences to add.
3. In class, discuss the advantages and disadvantages of becoming a man- ager. Does the size of the business make a difference? What are the advan- tages of a career in a profit-seeking business
2. Bring several decks of cards to class and have the class break up into teams of four or so members. Each team should then elect a leader. Each leader should be assigned a leadership style and
1. Allocate time to do some career planning with a SWOT analysis of your present situation. Choose one career you are interested in and answer the following questions: What does the marketplace for
4. Can someone who's trained to give orders (like a military sergeant) be retrained to be a participative leader? How? What problems may emerge?
3. Do you see any problems with a participative (democratic) leadership style? Can you see a manager getting frustrated when he or she can't con- trol others?
2. What kind of leader would you be? Do you have evidence to show that?
1. Would you like to work for a large firm or a small business? Private or public? In an office or out in the field? Give your reasons for each answer.
6 Summarize the five steps 69 of the control function of management.
5 Explain the differences between leaders and managers, and describe the various leadership styles.
4 Describe the organizing 4 function of management.
3 Relate the planning process and decision making to the accomplishment of company goals.
2 Describe the four functions of management.
1 Describe the changes occurring today in the management function.
To access the video case featuring Pillow Pets, visit www.mhhe.com/ubloe
To access the case "BMOC; Starting a Small Business at School," visit www.mhhe.com/ubl0e
2. If you have entrepreneurial traits and decide you would like to start your own business, you'll need to develop a business plan. Go to www.bplans. com/sample business plans.cfm and click on Coffee
1. Go to www.bizmove.com/other/quiz.htm and take the interactive entrepre- neurial quiz to find out whether you have the qualities to be a successful entrepreneur.
5. Choose a partner from among your classmates and put together a list of factors that might mean the difference between success and failure of a new company entering the business technology
4. Select a small business in your area or a surrounding area that has failed. List the factors you think led to its failure. Compile a list of actions the business owners might have taken to keep
3. Contact the Small Business Administration by visiting a local office or the organization's website at www.sba.gov. Write a brief summary of the services the SBA offers.
2. Select a small business that looks attractive as a career possibility for you. Talk to at least one person who manages such a business. Ask how he or she started it. Ask about financing; human
1. Find issues of Entrepreneur, Black Enterprise, and Inc. magazines in the library or on the Internet. Read about the entrepreneurs who are heading today's dynamic new businesses. Write a profile
3. Imagine yourself starting a small business. What kind of business would it be? How much competition is there? What could you do to make your business more attractive than those of competitors?

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