An internet service provider wants to know how customers rate its services. A questionnaire asks customers to
Question:
An internet service provider wants to know how customers rate its services. A questionnaire asks customers to tick one of the following boxes.
How might the company benefit from knowing each of the available average responses of its customers?
b. What additional benefit could the company obtain by using the following set of tick boxes instead?
Transcribed Image Text:
excellent good O average O poor O very poor O
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ANSWER Knowing the average responses of its customers can provide the internet service provider with several benefits 1Feedback Analysis By collecting and analyzing the average responses the company c...View the full answer
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Related Book For
Cambridge International AS & A Level Mathematics Probability & Statistics 1 Coursebook
ISBN: 9781108407304
1st Edition
Authors: Dean Chalmers, Julian Gilbey
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