Customer service training involves far transfer. What design features would you include in a customer service training

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Customer service training involves far transfer. What design features would you include

in a customer service training program to ensure that transfer of training occurs? What

is a curriculum road map? Why is it important?

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Employee Training & Development

ISBN: 9781260140279

8th Edition

Authors: Raymond Noe

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Question Posted: Jun 27, 2024 02:11 AM

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Customer service training involves far transfer. What design features would you include in a customer service training

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Employee Training & Development

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