Marks and Spencer (M&S) is a multinational retailer headquartered in London. Its 2017 sustainability report, known as Plan A, is at http://planareport.marksandspencer.com. 

Required: 

a. M&S’s Plan A is an award-winning sustainability report. Ironically, one of its strengths is the honesty with which it reports progress toward reaching sustainability goals. In which areas does the company report that it is on track? 

b. In which areas is it behind? Which goals are reported as not having been achieved?