4. A mail-order company receives orders from its customers, handwritten on pre-printed forms. These are then used

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4. A mail-order company receives orders from its customers, handwritten on pre-printed forms. These are then used by clerks to enter the data into a computerised system. A sample blank customer order entry screen is shown in Figure 14.8. With reference to Figure 14.8, describe three features of the input screen that provide an effective human–computer interface. (6)

June 2002 ICT2

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