What is a moment of truth with a customer?
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What is a moment of truth with a customer?
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Usman Nasir
I did Master of Commerce in year 2009 and completed ACCA (Association of Chartered Certified Accountants) in year 2013. I have 10 years of practical experience inclusive of teaching and industry. Currently i am working in a multinational company as finance manager and serving as part time teacher in a university. I have been doing tutoring via many sites. I am very strong at solving numerical / theoretical scenario-based questions.
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Related Book For 
Customer Service Skills For Success
ISBN: 9781260381900,9781265022129
8th Edition
Authors: Robert Lucas
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