What two factors related to an organizations products or services can lead to customer satisfaction or dissatisfaction?
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What two factors related to an organization’s products or services can lead to customer satisfaction or dissatisfaction?
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PALASH JHANWAR
I am a Chartered Accountant with AIR 45 in CA - IPCC. I am a Merit Holder ( B.Com ). The following is my educational details.
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Related Book For 
Customer Service Skills For Success
ISBN: 9781260381900,9781265022129
8th Edition
Authors: Robert Lucas
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