(Cost of quality) Johnson Technology Company has gathered the following data on its quality costs for 1996...

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(Cost of quality) Johnson Technology Company has gathered the following data on its quality costs for 1996 and 1997: image text in transcribed

a. Compute the percentage change in the two quality cost categories from 1996 to 1997.

b. Write a brief explanation for the pattern of change in the two categories.LO1

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Cost Accounting Traditions And Innovations

ISBN: 9780538880473

3rd Edition

Authors: Jesse T. Barfield, Cecily A. Raiborn, Michael R. Kinney

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Question Posted: Jun 28, 2024 10:04 AM

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(Cost of quality) Johnson Technology Company has gathered the following data on its quality costs for 1996...

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Defect Prevention Costs 1996 1997 Quality training $4,000 $4,750 Quality technology 3,000 4,000 Quality production design 2,000 4,500 External Failure Costs Warranty handling $7,500 $5,000 Customer reimbursements 5,500 3,600 Customer returns handling 3,500 2,000

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Cost Accounting Traditions And Innovations

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