Elements that affect the design of a CMS are

• motivational, which is used to influence man¬ agers and employees to exert high effort and to act in the organization’s interests.

• informational, which is selected to provide the appropriate information to managers who are re¬ sponsible for making decisions and for making the organization effective and efficient in its op¬ erations.

• reporting, which is selected to provide feedback to, and to provide consequences for, managers and employees. LO.1