(Essay; cost of quality) By building quality into a process rather than making quality inspections at the end of the process, certain job functions (such as that of quality control inspector) can be eliminated. Additionally, the installa¬ tion of automated equipment to monitor product processing could eliminate some line worker jobs.

In a nation with fairly high unemployment, would employers attempting to implement valid quality improvements that resulted in employee termina¬ tions be appreciated or condemned? Discuss your answer from the stand¬ point of a variety of concerned constituencies, including the consumers who purchase the company’s products.

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