(Technology acquisition) Acquisition of new technology is often a perilous event for firms. The successful acquisition and implementation of new sys¬ tems require much more than merely purchasing hardware and software. For example, expenditures for a typical installation of a new financial system are split as follows:

a. Why should training be included as a cost of technology acquisition?

b. How can the financial function of a business improve the internal process of technology acquistion?

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Presales consultancy and advice Software Implementation Training Other services 11.74% 37.64 28.27 14.12 8.23 Source: Anonymous, "An Overview of Accounting Software Packages," Management Accounting (London; March 1999), pp. 50-53.