(Value chart) Gonzales Manufacturing produces special-order desk nameplate stands. Production time is two days, but the average cycle time for any or¬ der is three weeks. The company president has asked you, as the new con¬ troller, to discuss missed delivery dates. Prepare an oral presentation for the executive officers in which you address the following:

a. Possible causes of the problem. 1

b. How a value chart could be used to address the problem.

LO1.