Genova Company classifies its costs of quality into four categories. The costs of quality (COQ) as a
Question:
Genova Company classifies its costs of quality into four categories. The costs of quality (COQ) as a percentage of cost of goods sold for the last three years are as follows:
Required
1. Use a spreadsheet to prepare a histogram that shows the COQ trends as a percentage of cost of goods sold.
2. Comment on the trends in COQ over the 3-year period from 2022 to 2024.
3. Based on the observed trends, what total COQ can the company expect in 2025? Explain.
Transcribed Image Text:
2022 2023 2024 Prevention costs 1.00% 4.00% 2.00% Appraisal costs 3.00 2.50 1.50 Internal failure costs 27.00 23.00 14.00 External failure costs 31.00 18.00 12.00
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1 2 The histogram above illustrates the trends in the Costs of Quality COQ for Genova Company as a p...View the full answer
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