Search your library or the Internet for a research study that investigates the costs and/or benefits of adopting JIT or other time-based process-management methods. Prepare a one-page summary that describes the study’s objective, its source(s) of data, and its conclusion. Prepare two questions that, if you could, you would pose to the author(s) about the study.

Consider the following information:

Year 5 Year 4 Year 3 Year 2 Year |

Number of employees 22,230 24,400 24,100 22,000 21,800 Sales revenue ($ millions) $2,843 $2,796 $2,669 $2,318 $1,993 Operating income ($ millions) $468 $475 $530 $436 $303 Sales per employee 2 v @ 2 2 Total factor productivity v Z @ % ?

Required

a. Using the preceding information, compute the productivity measures indicated by question marks.

What appears to have happened?

b. BUILD YOUR OWN SPREADSHEET. Build an Excel spreadsheet to compute “sales per employee” and “total factor productivity.”