4. What are companies motivations to avoid or dissolve customer relationships? How might the level of dependency
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4. What are companies’ motivations to avoid or dissolve customer relationships? How might the level of dependency the company has on the customer influence these motivations?
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Customer Relationship Management Concepts Applications And Technologies
ISBN: 978-1032247441
5th Edition
Authors: Daniel D Prior ,Francis Buttle ,Stan Maklan
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