Quality Aspect Auto Bank Grocer Friendliness of employee Speed of transaction processing Zero defectsbilling process Zero defectsproduct
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Quality Aspect Auto Bank Grocer Friendliness of employee Speed of transaction processing Zero defects—billing process Zero defects—product performance Low cost relative to competition Wide array of product choices High level of safety/security of products Quick resolution of problem
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Related Book For 
Customer Relationship Management Concepts And Technologies
ISBN: 9781138498259
1st Edition
Authors: Gerhard Raab, Riad A. Ajami, Vidyaranya B. Gargeya And G. Jason Goddard
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