What questions do you ask complaining customers that annoy them? How can you tell? How can you
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What questions do you ask complaining customers that annoy them? How can you tell? How can you handle this so your customers don’t get upset?
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A Complaint Is A Gift Recovering Customer Loyalty When Things Go Wrong
ISBN: 978-1576755822
2nd Edition
Authors: Janelle Barlow, Claus Moller, Tony Hsieh
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