David operates a golf shop with golf equipment and many customers; his primary business is selling retail goods to customers. David wants to keep track of everything on a computer. He approaches Kaitlin, who is knowledgeable about computers, and asks her what to do.

1. In our context, David is a _____________; Kaitlin is a _____________.

2. When David explains to Kaitlin what he wants, Kaitlin begins writing what?

3. When David says, “Kaitlin, this specifcation is all wrong,” what happens next?

4. If David says, “Kaitlin, this specifcation is acceptable,” what happens next?

5. If, during the design, Kaitlin realizes David forgot to tell her about something he wants, what is Kaitlin to do?

6. How does Kaitlin get David’s specifcations in the f rst place?

7. Step 3a from above suggests: “Sofware design is independently checked against the specifcation.” What does this mean? How is it do be done?