How do we use DRAMA to keep customer relationships alive?

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Digital Marketing Excellence

ISBN: 9781138191709

5th Edition

Authors: Dave Chaffey, PR Smith

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Question Posted: Feb 06, 2024 02:00 PM

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How do we use DRAMA to keep customer relationships alive?

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Using DRAMA in the context of customer relationships doesnt refer to creating conflicts or tension but rather involves five key elements Differentiati...View the full answer

Digital Marketing Excellence

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