1. Insurance companies are keen to offer their customers ongoing renewal, where the annual premium is automatically charged to a credit card. Explain the advantages to the company? Are there benefits to the customers in this arrangement? 

2. UK consumer protection laws require that goods offered at ‘sale prices’ have previously been offered at the higher price for at least 28 days. Why is this in the customer’s interest?

3. Think of two or three things that you intend to do when you ‘get around to it’? Are there any business opportunities that might arise from this type of procrastination?