Brian Durkee is the director of operations at Numi Organic Tea. Right before he joined Numi, the company had just begun to implement an efficient enterprise resource planning (ERP) system with the integrated inventory management and accounting to develop an advantage in sustainable supply-chain management. In this video, Durkee explains how Numi is dedicated to sustainable supply-chain management, eliminating waste, and using recycled materials. 

Discussion Questions:

1. What kinds of challenges does Numi face in managing information?

2. Why was it no longer sufficient for Numi to use programs like Excel and QuickBooks to manage its information?

3. What are some of the advantages Durkee mentions that have come with using the ERP system?