3. Validate or confirm the preliminary list of tasks. This step involves having a group of SMEs (job incumbents, managers, etc.) answer in a meeting or on a written survey several questions regarding the tasks. The types of questions that may be asked include the following: How frequently is the task performed? How much time is spent performing each task? How important or critical is the task for successful performance of the job?

How difficult is the task to learn? Is performance of the task expected of entry-level employees?

Tasks that are important, frequently performed, and of moderate-to-high level of difficulty are tasks for which training should be provided. Tasks that are not important and are infrequently performed should not involve training. It is difficult for managers and trainers to decide if tasks that are important but are performed infrequently and require minimal difficulty should be included in training. Managers and trainers must determine whether or not important tasks—regardless of how frequently they are performed or their level of difficulty—will be included in training.