Visit three businesses in your community and take notes on your experience as a shopper. Write a
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Visit three businesses in your community and take notes on your experience as a shopper. Write a memo comparing the customer service at each. Include such information as the following: Were you greeted when you came in? Did anyone offer to help you?
If you bought something, were you given a survey? What differentiates the best of the three from the worst in terms of customer service?
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Entrepreneurship And Small Business Management
ISBN: 9781292078670,9780133801248
2nd Edition
Authors: Steve Mariotti , Caroline Glackin
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