1. There is a discussion early in this chapter about the need to prepare for growth. What actions did Scott Norton and Mark Ramadan take that demonstrate their commitment to trying to fully understand growth and its ramifications for their firm?

2. We noted in this chapter that core competencies are essentially what a firm does particularly well. What are the core competencies of the firm Sir Kensington’s? How sustainable are these core competencies?

3. Look at Figure 13.2, which shows the organizational life cycle. In which of these stages is Sir Kensington’s located? To what issues do Sir Kensington’s founders need to be particularly sensitive in this stage?

4. What are four key lessons about growth potential entrepreneurs could learn by studying how Sir Kensington’s has grown?