Using a company of your choice, evaluate their current service using the three Ps (people, process and

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Using a company of your choice, evaluate their current service using the three Ps (people, process and physical evidence). Make recommendations as to how to develop these elements to enhance service and reduce customer defections.

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Essentials Of Marketing

ISBN: 9781292244105

7th Edition

Authors: Jim Blythe, Jane Martin

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Question Posted: Feb 02, 2024 05:03 AM

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Using a company of your choice, evaluate their current service using the three Ps (people, process and

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Essentials Of Marketing

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