1. What are the most important aspects of IBM Nederland’s vision for diversity?

2. This case study is set in the Netherlands. Do you think that the diversity initiatives could work anywhere? Why or why not?

3. The executive task forces for diverse groups focus on three questions: (1) What is required for your group to feel valued? (2) What is required to maximize productivity? (3) How do you influence the buying decisions of the group? What other questions should be asked?

4. What is “inclusive leadership” at IBM? How can diversity training increase this type of leadership?

IBM is a very diverse, international corporation that has embraced the diversity of employees by creating eight diversity-specific task forces to increase the understanding of and relationship with clients of that specific background.