A software package your team created last month has just created errors in a clients files. This
Question:
A software package your team created last month has just created errors in a client’s files. This was because the client has incompatible file formats. How would you politely convey this to your client in a positive manner without earning the client’s displeasure?
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 50% (2 reviews)
Communication is key in such cases The message has to be conveyed in a respectful and professional manner Heres an example of how you might write an e...View the full answer
Answered By
Sandhya Sharma
I hold M.Sc and M.Phil degrees in mathematics from CCS University, India and also have a MS degree in information management from Asian institute of technology, Bangkok, Thailand. I have worked at a international school in Bangkok as a IT teacher. Presently, I am working from home as a online Math/Statistics tutor. I have more than 10 years of online tutoring experience. My students have always excelled in their studies.
4.90+
119+ Reviews
214+ Question Solved
Related Book For
Excellence In Business Communication
ISBN: 9781292404806
13th Edition
Authors: John Thill, Courtland Bovee
Question Posted:
Students also viewed these Business questions
-
Managing Scope Changes Case Study Scope changes on a project can occur regardless of how well the project is planned or executed. Scope changes can be the result of something that was omitted during...
-
Planning is one of the most important management functions in any business. A front office managers first step in planning should involve determine the departments goals. Planning also includes...
-
Design a Java class that represents a cache with a fixed size. It should support operations like add, retrieve, and remove, and it should evict the least recently used item when it reaches capacity.
-
Which of the following statements about Erlang are TRUE? Check all that apply All functions in an .erl file are public by default, i.e. callable from the shell or from any other file All parameters...
-
A golf ball is hit off a tee at the edge of a cliff. Its x and y coordinates as functions of time are given by the following expressions: x = (18.0 m/s) t And y = (4.00 m/s) t (4.90 m/s2) t2 (a)...
-
CH 3: EEO & Workplace Safety 1. What are EEO and EEOC? (Hint: Make sure you know what EEOC stands for) 2. Know what you can/cannot ask during a personnel interview (refer back to slides throughout...
-
The following inventory data is taken from the financial records of Fernandez, Inc., a personal computer software manufacturer. Required 1. Complete the following table. 2. Which inventory method...
-
A corporation formed for the purpose of manufacturing, buying, selling, and dealing in drugs, chemicals, and similar products contracted to purchase, under authority of its board of directors, the...
-
What is oeration CRM PROVIDE. Provide at least 3 examples of how bell fox industries could use ZCRM system to provide customers service support
-
Every six months, your organization reviews the procedures it follows as part of a more general review of performance. The slight improvement in sales shown by the review is 3 percent behind target...
-
Why does a personal style of writing on blogs and other social media channels help build stronger relationships with audiences?
-
Visit the website of lastminute.com (www.LastMinute.com). Map the business model used by this Web brand. Review the strengths and weaknesses of the model, and consider how the brand has been...
-
!!Need a Conceptual model for SUNSCREEN!! ( Includes, Name, Definitions, Items and Academic Reference) Discovering Question: How do we achieve a higher adoption rate of sunscreen in Singaporeans...
-
A 36 kg child uses a pogo stick to bounce up and down. The spring constant, k , of the toy equals 9,150 N/m a)By how much would the spring be compressed by the child if she simply balanced herself...
-
A company had stock outstanding as follows during each of its first 3 years of operations: 2,000 shares of 9%, $100 par, cumulative preferred stock and 31,000 shares of $10 par common stock. The...
-
(Apply legal principles in property law matters) Imagine you are working as a conveyancing clerk. Your newly appointed supervisor comes to you and says that he is revising a property sale and seems...
-
A 8,400-kg truck runs into the rear of a 1,000-kg car that was stationary. The truck and car are locked together after the collision and move with speed 7 m/s. Compute how much kinetic energy was...
-
Gonzalvo Corporations balance sheet at the end of 2013 included the following items. The following information is available for 2014. 1. Treasury stock was purchased at a cost of $13,200. 2. Cash...
-
When an electric field is applied to a shallow bath of vegetable oil, why do tiny bits of thread floating in the oil align with the field like compasses in a magnetic field?
-
A negative message using the __________ __________ opens with a buffer and then builds up the reasons behind the bad news before presenting the bad news itself.
-
A negative message using the __________ __________ opens with the bad news and then proceeds to the reasons for the situation or decision.
-
Which of these is the best way to achieve the appropriate tone in a condolence message? a. Keep it short, simple, and sincere. b. Include several time-tested phrases such as Life is for the living....
-
Many celebrities and public figures have Twitter accounts with large numbers of followers. However, some of these followers are fake, resulting from accounts generated by spamming computers. In a...
-
Cost of Capital: Cost of Preferred Stock The cost of preferred stock, rps, used in the weighted average cost of capital equation is calculated as the preferred dividend, Dps, divided by the current...
-
3. A Pearson correlation measures the strength and the direction of the relation between two variables. a. Those variables can only be what type(s) (click and check all that apply): (2 pts) 0...
Study smarter with the SolutionInn App