An advantage of using the direct approach with negative messages is that it a. saves readers time

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An advantage of using the direct approach with negative messages is that it

a. saves readers time by helping them reach the main idea more quickly.

b. eases readers into the message.

c. is diplomatic.

d. does all of the above.

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Excellence In Business Communication

ISBN: 9781292404806

13th Edition

Authors: John Thill, Courtland Bovee

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