1. Based on your knowledge, gained from both this course and the experience of playing Innov8, answer the following questions. Use your own words and assume you are talking to a student friend who's majoring in art and knows little about business:

a. What is a business process?

b. How can one business process be better than another?

c. What are resources?

d. How do resources relate to business processes?

e. What kinds of choice do managers have when designing business processes?

f. What kinds of choice do managers have when managing business processes?

-g. Which do you think is more important: the design of a business process or the allocation of resources to a given business process? Justify your answer.