Summarize how social media contributes to sales and marketing, customer support, inbound logistics, outbound logistics, manufacturing and

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Summarize how social media contributes to sales and marketing, customer support, inbound logistics, outbound logistics, manufacturing and operations, and human resources.

Name SM risks for each activity. Define social CRM and crowdsourcing.

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Experiencing MIS

ISBN: 9780133939149

6th Edition

Authors: David M Kroenke, Randall J Boyle

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