Question: 20 I once overheard a conversation between two executive MBA students. One was telling the other: 'My firm just contracted with Muzak to have mood

20 I once overheard a conversation between two executive MBA students. One was telling the other: 'My firm just contracted with Muzak to have mood music piped into the offices at various times of the workday. The other replied: "That's a waste of money; there should be better things to spend money on if the firm is really interested in increasing motivation and performance." Is the second student right or wrong, and why?

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