6. If a manager allows one characteristic of a personsay, a pleasant personalityto bias performance ratings of

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6. If a manager allows one characteristic of a person—say, a pleasant personality—to bias performance ratings of that individual overall, the manager is falling prey to a perceptual distortion known as .

(a) the halo eff ect

(b) impression management

(c) stereotyping

(d) projection

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Exploring Management

ISBN: 9780470878217

3rd Edition

Authors: John R. Schermerhorn

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