So far we have ignored the restaurant at Fox Lake.

However, it is supposed to be a profit center, even though it has not been profitable in the past year.

With restaurant traffic down, wastage of ingredients has been a problem, but the restaurant must keep high-quality ingredients on hand for the customers it does have.

a. Describe, in words, the process involved in ordering ingredients. In your answer, explain why this is an interorganizational process.

b. Diagram, to the level of detail shown in Figure CE13-1, the enterprises involved in providing dairy products to the restaurant.

c. Describe the role that information plays in the ingredient supply chain in your answer in part b.

d. How does the bullwhip effect pertain to the supply chain in your answer to part b?

e. Describe three ways in which a supplier to the restaurant could use information systems to obtain a competitive advantage over other suppliers.