For each of the following set of measures, indicate whether it is financial (F ), customer- focused
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For each of the following set of measures, indicate whether it is financial (F ), customer- focused (C), internal processes (P), or innovation growth (I) in nature.
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Measure Турe Measure Туре Number of new customers Product profitability Throughput fime Return on investment Gross margin Customer retention rate Number of new skills leamed Quality training First- pass yields Scrap units
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Related Book For
Managerial Accounting An Integrative Approach
ISBN: 9780999500491
2nd Edition
Authors: C J Mcnair Connoly, Kenneth Merchant
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