Janice Dean teaches several accounting classes at Blank ton State University. She has always relied on her syllabus and its honor code to regulate the behavior of her students. Over the past few years, however, Janice has faced greater and greater obstacles and problems, including student collusion on assignments, attempted hacking of her computer to get at the grading fi les, and in general poor performance against her preset learning goals. Janice is not very detail-oriented when it comes to writing instructions for individual assignments and exams, but she always states her expectations when she starts the semester. She has also been known to lose her temper with students and classes when they do not meet her expectations.

REQUIRED:

a. What type of controls is Janice using in her class?

b. What types of dysfunctional behavior is resulting?

c. What other types of problems may Janice face moving forward given how she is handling her classes?

d. What would you recommend that Janice do to change the dynamics of her classroom and regain control (for example, achievement of learning objectives)?