Cost of quality and value-added/non-value-added reports for a obj. 1, 3 service company

a. Using the information in Exercise identify the cost of quality classification for each activity and whether the activity is value-added or non value-added.

b. Prepare a cost of quality report. Assume that sales are $2,000,000. Round percentages to one decimal place.

c. Prepare a value-added/non-value-added analysis.

d. Interpret the information in

(b) and (c).