Pareto chart for a service company obj. 1, 3 Digital River Inc. provides cable TV and Internet

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Pareto chart for a service company obj. 1, 3 Digital River Inc. provides cable TV and Internet service to the local community. The activities and activity costs of Digital Light are identified as follows:

Activities Activity Cost Billing error correction $ 36,000 Cable signal testing 96,000 Reinstalling service (installed incorrectly the first time) 30,000 Repairing satellite equipment 36,000 Repairing underground cable connections to the customer 18,000 Replacing old technology cable with higher quality cable 168,000 Replacing old technology signal switches with higher quality switches 126,000 Responding to customer home repair requests 24,000 Training employees 66,000 Total $600,000 Prepare a Pareto chart of these activities.

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Financial And Managerial Accounting

ISBN: 9781305267831,9781305267848

13th Edition

Authors: Carl S. Warren , James M. Reeve , Jonathan Duchac

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