The balanced scorecard links the perspectives of an organization’s stakeholder groups—financial (investors and owners), learning and growth (employees), internal business processes, and customers—to the organization’s mission, objectives, resources, and performance measures. Performance measures are used to assess whether the objectives of each of the four perspectives are being met.

Benchmarking is a technique for determining a company’s competitive advantage by comparing its performance with that of its industry peers.

The Statement of Ethical Professional Practice emphasizes the Institute of Management Accounting members’ responsibilities in the areas of competence, confidentiality, integrity, and credibility. These standards of conduct help management accountants recognize and avoid situations that could compromise their ability to supply management with accurate and relevant information.