2. If you could hire one more person to augment the staff, what position would be your...

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2. If you could hire one more person to augment the staff, what position would be your choice (receptionist, nurse clinician, or physician)? How have the clinic performance measures changed after hiring one more person?

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Service Management Operations Strategy Information Technology

ISBN: 9781265075538

10th International Edition

Authors: Sanjeev K. Bordoloi, James A. Fitzsimmons, Mona J. Fitzsimmons

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